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Hotel Puerta De Alcala

3.0 star property
Hotel in Alcala de Henares with a sauna and a 24-hour front desk

Choose dates to view prices

Hotel Puerta De Alcala sits near a train station, offering a garden setting and coffee shop for casual moments. Travelers can enjoy the sauna after exploring or cool off in the outdoor pool. Free in-room WiFi keeps everyone connected throughout their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Hot Tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | In-room safe, desk, rollaway beds, free WiFi

Standard Room, 3 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, rollaway beds, free WiFi

Standard Single Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Desk
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle Fausto Elhuyar, 9, Alcala de Henares, Madrid, 28806

What's nearby

  • La Garena Plaza Shopping Center - 3 min walk - 0.3 km
  • Casa de Hippolytus - 7 min walk - 0.6 km
  • Foro de Complutum - 19 min walk - 1.7 km
  • Puerta de Madrid - 4 min drive - 2.1 km
  • Antiguo Hospital de Santa María la Rica - 5 min drive - 2.5 km

Getting around

  • Alcala de Henares La Garena Station - 2 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪You cocina asiatica - ‬3 min walk
  • ‪Trattoria Abruzzi - Alcala - ‬3 min walk
  • ‪KFC - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Bar La Casita - ‬3 min walk

About this property

Hotel Puerta De Alcala

Hotel near a train station
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel Puerta De Alcala. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and conference space.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), laundry services, and a 24-hour front desk
  • An elevator, luggage storage, and a front-desk safe
Room features
All 59 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and hair dryers
  • Refrigerators, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 5 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2006

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ASUR Hotel Metropol Alcalá
ASUR Hotel Metropol Alcalá Alcala de Henares
ASUR Metropol Alcalá
ASUR Metropol Alcalá Alcala de Henares
Hotel Puerta Alcala Alcala de Henares
Hotel Puerta Alcala
Puerta Alcala Alcala de Henares
Puerta Alcala
Hotel Puerta De Alcala Hotel
Hotel Puerta De Alcala Alcala de Henares
Hotel Puerta De Alcala Hotel Alcala de Henares

Frequently asked questions

Does Hotel Puerta De Alcala have a pool?

Yes, this property has an outdoor pool.

Is Hotel Puerta De Alcala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Puerta De Alcala?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Puerta De Alcala?

Check-out is at noon.

Where is Hotel Puerta De Alcala located?

Situated in Alcala de Henares, this hotel is within a 10-minute walk of La Garena Plaza Shopping Center and Casa de Hippolytus. Foro de Complutum and Puerta de Madrid are also within 2 mi (3 km). Alcala de Henares La Garena Station is only a 2-minute walk.

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Hotel Puerta De Alcala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 12 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

estancia corta

En recepcion simpatia la habitación muy amplia

10/10 Excellent

Fortuluz

Liked: Cleanliness, staff & service, property conditions & facilities

Perfecto para estancias de negocio

Todo perfecto

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien.

Muy agradable

6/10 Okay

Marcelo

Recomendable

En general un buen hotel Buena relación precio y calidad Lo malo que la piscina no esta abierta en septiembre donde todavia es verano

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piscina Descuidada

Piscina en mal estado. Necesita un mantenimiento.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Großes Zimmer

Großes, funktionales Zimmer mit ausreichendem Schreibtisch für die Arbeit. Ruhige Lage.

6/10 Okay

Francisco Javier, Madrid

Podría estar bien pero....

Espacio reducido de la habitación y aún hoy en día con mini televisores de tubo. Es inconcebible que a estas alturas los hoteles de dos estrellas en adelante no tengan ya televisores de pantalla plana de más de 22" con conexiones USB y HDMI.

8/10 Good

Mirco , Venezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pernottamento

Pernottamento per prendere l' aereoil mattino seguente

10/10 Excellent

Ramon, Tapia de Casariego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. El único pero....la tv muy antigua para los tiempos que corren y el aparcamiento....hay que dar alguna vuelta.

6/10 Okay

Ali, Croydon

Liked: Cleanliness, room comfort

It's an basic out hotel, but out of the city

This hotel is 45 minutes away from Madrid city centre, if you travel by train. The closet station to the hotel Is La Garena and its only 10 minutes walk from the station, However when you are traveling back and fourth from the hotel and city, you would need to pay €3.40 euros each single way. The hotel was just baisic if you just want to out and about.

4/10 Poor

Omar, Chicago, IL

Liked: Cleanliness, staff & service

Ok hotel, if on a budget

The hotel was nice if you were on a budget. I enjoyed my stay there, but everything was basic. The tv was old, the beds were hard, and the AC didn't function. it is a good hotel if you don't care about where you sleep, but care more about the city. the hotel was also kind of far from the city of Madrid. Although its accessible to the city by the train, it would take you about an hour to get to the city. I would only recommend this hotel if you are in a budget, and don't mind taking the train everyday to the city.

8/10 Good

Antonio, Reus

Liked: Staff & service, property conditions & facilities, room comfort
Bien trato correcto

6/10 Okay

maria, Caracas-Venezuela

Liked: Property conditions & facilities

Transito por Madrid

Solo lo utilice como descanso para tomar un vuelo internacional largo, el personal fue muy amable, la ubicacion en relacion a Barajas es lejos. En los pasillos del hotel hay mucho olor a tabaco aunque no dejan fumar en las habitaciones.

8/10 Good

Wayne, SEQ

Liked: Cleanliness, staff & service, property conditions & facilities

A great stopover near Madrid

Firstly the address given on our booking is not the address of the hotel. Try to find it by GPS, impossible. We did however find it. The staff were really nice the breakfast was good and it is a cheap alternative to Madrid Hotels of the same class. The train station to any sites like Prada Museum is very handy. The down side was the TV selction of channels only four with clear pictures. We found a local place to eat, Cuban/Peruvian and Chilian operators, great food and not expensive.

10/10 Excellent

Salvatore Davide, Barrafranca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortevole in posizione strategica

Ottima struttura, sita nell'hinterland di Madrid. La zona è molto tranquilla e signorile. Scendendo dritto per la strada fuori dall'hotel si arriva comodamente alla stazione ferroviaria grazie alla quale si raggiunge Madrid in 40 minuti circa. L'hotel è confortevole, le camere sono pulite e i letti molto comodi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

Buen hotel, buena limpieza, buenas instalaciones, lástima que no dispone de una cafetería abierta para poder tomar algo o simplemente una máquina expendedora de bebidas frias, el wifi muy débil en 1eriz. Por el resto todo muy bien.

6/10 Okay

Javier

Disliked: Property conditions & facilities

Servicios a medias

La estancia en el hotel ha sido aceptable a secas. El principal problema vino dado porque con 41 grados de temperatura la piscina estaba cerrada un 21 de julio. La razón dada es que el Ayuntamiento obligaba a tenerla abierta solo de jueves a domingo y tuvimos la mala suerte de ir un martes. Con una niña de tres años, esto nos obligó a buscar una piscina municipal para paliar el problema. Por lo demás, todo correcto.

2/10 Terrible

Daly, BCN

Liked: Cleanliness, staff & service, room comfort

Es un hotel muy tranqilo y bonito en buena zona

La verdad que no lo disfrute mucho ya que iva por una noche nada mas pero me gusto el hotel y el lugar donde esta ubicado ya que es un lugar muy tranquilo y silencioso , me gusto el hotel aunque le falta un poco de presentacion en la parte dela piscina

2/10 Terrible

pedro jesus, alava

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

un recuerdo muy malo de esta zona.No volveremos.

el hotel esta bien pero que pena que este situado en una zona de conflictos.Nosotros al llegar al hotel nos rompieron el coche y nos robaron todo (maletas,papeles,dinero,medicacion,hasta las lentilas...)todo lo que habia dentro.Y nos dijieron que si el coche era un mercedes que tambien se lo llebavan.

8/10 Good

Gérard, Perpignan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage à PORTO

Bon rapport qualité prix. A contrario, quartier pas très accueillant.

10/10 Excellent

Mark, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very pleasant hotel. Helpful staff and breakfast had a good selection. Easy access to train and restaurant complex.

6/10 Okay

FRANCISCO JOSE, PIERA

Liked: Cleanliness, property conditions & facilities

Habitación sin lujos pero como cómoda para trabajo

Las habitaciones triples cuentan con una cama supletoria a los pies de las camas. El desayuno que entraba presentaba un buffer escaso, ya que se agotaron la mayoría de los platos y no se repusieron para el resto de huéspedes. El baño si que es limpio y espacioso, y cuenta con una mesa para poder trabajar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable y fácil para aparcar.

El hotel está muy bien para 3*. La habitación tenía lo necesario para hacer tu estancia agradable y aunque el parking era privado, la zona en la que está situado te permitía aparcar en la misma puerta. NEGATIVO: la zona común de spa, baño turco y sauna hay que pagarla a parte.

8/10 Good

Petrus, Almere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

goed hotel

prima hotel in een mooi stadje, vlakbij station en dus ook snel in Madrid.

8/10 Good

Luis lopez, Logroño

Liked: Cleanliness, room comfort

Buena relacion calidad precio

Muy buena relacion calidad precio. Hotel solo para dormir y desayunar. Muy cerca del tren cercanias para ir a Atocha