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Santo Mauro, a Luxury Collection Hotel, Madrid

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Luxury
5.0 star property
9.6

Exceptional

Palatial elegance in serene luxury

In a serene, luxurious setting, this hotel boasts beautifully decorated open-air areas and a palace-like ambiance. Enjoy superb service, out-of-this-world rooms, and second-to-none beds for an unforgettable stay.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is AED 2,900
AED 3,189 total
includes taxes & fees
8 Jun - 9 Jun

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 93.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 60 per person
  • Self parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 93.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Santo Mauro, a Luxury Collection Hotel, Madrid pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Santo Mauro, a Luxury Collection Hotel, Madrid?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Santo Mauro, a Luxury Collection Hotel, Madrid on 8 June 2026 start from AED 2,900, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 60.50 per day. Valet parking is available for EUR 32.67 per day.

What time is check-in at Santo Mauro, a Luxury Collection Hotel, Madrid?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Santo Mauro, a Luxury Collection Hotel, Madrid?

Check-out is at noon.

Where is Santo Mauro, a Luxury Collection Hotel, Madrid located?

Located in Chamberí, this luxury hotel is within 1 mi (2 km) of Paseo de la Castellana, Gran Via, and Puerta de Alcalá. Puerta del Sol and National Prado Museum are also within 2 mi (3 km). Alonso Martinez Station is 6 minutes by foot and Ruben Dario Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 144 out of 172 reviews
Rating 8 - Good. 21 out of 172 reviews
Rating 6 - Okay. 5 out of 172 reviews
Rating 4 - Poor. 2 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

Reviews

Verified

10/10 Excellent

Syed Fazal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, comfortable and clean rooms, great breakfast and burger
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

donaldo

Liked: Cleanliness, staff & service, amenities
A beautifully decorated room, impeccably clean, with excellent amenities throughout
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

edmund

Liked: Cleanliness, property conditions & facilities
Clean room … good service. Friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical December getaway

Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024
Verified

10/10 Excellent

Natalia

Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024
Verified

4/10 Poor

maria

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso lugar, con maravillosa atención y maravillosa ubicación. Además me dieron un upgrade que yo no pedí. 10 puntos con mención honorífica.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Álvaro

Liked: Cleanliness, amenities, property conditions & facilities
Nos ha encantado el hotel, repetiremos seguro, el personal se ha portado genial con nosotros.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

FRAYSIS

Liked: Cleanliness, staff & service, property conditions & facilities
Peacefull
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Los baños son muy chicos.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Yuliana Jiménez

Liked: Staff & service, amenities, property conditions & facilities
El Hotel es precioso, una propiedad llena de diseño y lujo, el personal muy atento, muy al nivel del Hotel que son, la ubicación fenomenal si buscas ir de compras calle Serrano queda a pocos minutos caminando, pero la habitación muy obscura todo el tiempo, la iluminación muy tenue, batallé con ese tema toda mi estadía, me sentí en todo momento encerrada, porq es imposible abrir cortinas ya que enfrente otra ventana de otra habitación estaba y se veía todo, la limpieza no me encanto… por el nivel y el precio uno espera entrar y oler ese aroma que te dan los Hoteles de lujo, pero todo el tiempo tenía un olor peculiar, la primer mañana desayuné en habitación las mermeladas y el pan quedaron por 2 días más (nunca se levantaron), tomé una cerveza del mini bar nunca levantaron el envase tuve q tirarlo yo,etc esos detallles que por el precio piensas q están pulidos y resueltos, pero no fue así.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Me encabto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio La comida deliciosa
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim Roomservice/Restaurant ist noch Nachholbedarf da, auch die Kommunikation in englischer Sprache gestaltet sich beim Personal (ausser Empfang und Concierge) eher schwierig. Aber ansonsten gibt es absolut nichts auszusetzen.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Mejor hotel de Madrid, es espectacular y el servicio excepcional
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, su ubicación, las habitaciones, amenidades. Buena terraza y restaurante. Lo recomiendo
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las atenciones son excelentes, las instalaciones y limpieza. La terraza muy agradable para desayunar y cenar. Todo fue de nuestro agrado, el staff es espectacular. Muchas gracias!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadía perfecta
Stayed 1 night in Jun 2024