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Thompson Madrid, by Hyatt

5.0 star property
Madrid's historic streets and rooftop views create perfect moments at this centrally located hotel near Gran Via, where city energy meets relaxation

Choose dates to view prices

Thompson Madrid boasts a prime location near Gran Via. Guests can enjoy the rooftop terrace, explore the garden, and use practical amenities like high-speed WiFi and laundry facilities. The attentive staff consistently earns praise from previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 2,017
AED 2,219 total
includes taxes & fees
8 Jun - 9 Jun

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About this property

Thompson Madrid, by Hyatt

  • Luxury hotel near Gran Via
  • A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Coffee/tea in the lobby, concierge services, and a banquet hall
    • Meeting rooms, an elevator, and outdoor furniture
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Children's books, art supplies, and childcare services
    • LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries, and tubs or showers
    • 55-inch TVs with cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Covered self parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 01
Pool access available from 11:00 AM to 9:00 PM

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–9:00 PM. The pool is closed seasonally each year from October 20 to May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 8 June 2026 start from AED 2,017, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Check-out is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Gran Via Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 314 out of 372 reviews
Rating 8 - Good. 40 out of 372 reviews
Rating 6 - Okay. 7 out of 372 reviews
Rating 4 - Poor. 4 out of 372 reviews
Rating 2 - Terrible. 7 out of 372 reviews

Reviews