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Hotel Museo Matan Ka'an

3.0 star property
Hotel with a rooftop terrace, near Costa Maya Port

Choose dates to view prices

Photo gallery for Hotel Museo Matan Ka'an

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property - evening/night
Interior
Interior
Superior Room | Premium bedding, free WiFi
At Matan Ka'an hotel By Guruhotel, guests enjoy a tropical atmosphere with modern amenities. The swim-up bar offers refreshing drinks, and the spa provides rejuvenating treatments. Relax on the rooftop terrace or in the garden with free WiFi in peaceful surroundings.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room

Premium Room | Premium bedding, free WiFi

Premium Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Premium bedding, free WiFi

Superior Room

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, free WiFi

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Calle Huachinango S/N, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 2 min walk - 0.2 km
  • Mahahual Lighthouse - 18 min walk - 1.5 km
  • Dolphin Discovery - 7 min drive - 3.5 km
  • Maya Water Park - 9 min drive - 4.2 km
  • Maya Chan Beach - 15 min drive - 7.0 km

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Big Mamá - ‬3 min walk
  • ‪Maramao - ‬1 min walk
  • ‪40 Cañones - ‬2 min walk
  • ‪Malecon 21 - ‬4 min walk

About this property

Hotel Museo Matan Ka'an

Hotel near Costa Maya Port
You can look forward to a swim-up bar, a rooftop terrace, and a coffee shop/cafe at Hotel Museo Matan Ka'an. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and a swim-up bar
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, luggage storage, and smoke-free premises
  • A 24-hour front desk and concierge services
Room features
All guestrooms at Hotel Museo Matan Ka'an offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi.

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  • Free WiFi
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8.4 out of 10, Very Good, 72 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 200 to 250 for adults, and MXN 200 to 250 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Frequently asked questions

Does Hotel Museo Matan Ka'an have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hotel Museo Matan Ka'an pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of MXN 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Museo Matan Ka'an?

Hotel Museo Matan Ka'an doesn't offer parking.

What time is check-in at Hotel Museo Matan Ka'an?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Museo Matan Ka'an?

Check-out is at noon.

Does Hotel Museo Matan Ka'an provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Museo Matan Ka'an located?

Situated near the beach, this hotel is within 1 mi (2 km) of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 mi (5 km).

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Hotel Museo Matan Ka'an Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 304 out of 699 reviews
Rating 8 - Good. 261 out of 699 reviews
Rating 6 - Okay. 96 out of 699 reviews
Rating 4 - Poor. 22 out of 699 reviews
Rating 2 - Terrible. 16 out of 699 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 1 night in Sep 2025

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel one short block away from the malecon and the beach.
Stayed 3 nights in Jan 2023

8/10 Good

Jasky Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024

6/10 Okay

Hector

Liked: Cleanliness
It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities

Basic hotel

Basic hotel - the management and staff do the bare minimum
Stayed 1 night in Nov 2023

10/10 Excellent

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all around and especially front desk are amazing and wonderful hosts. I will return
Stayed 1 night in Mar 2023

8/10 Good

Stefany

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 5 nights in May 2024

6/10 Okay

Sari

They don’t have a clue of what service means!

I have stayed at this hotel three times in the past. Their new management sucks!
Stayed 3 nights in Mar 2024

6/10 Okay

Eloisa

Liked: Cleanliness
Our family really enjoyed the pool. The rooms were great but could use a bit of maintenance and updating, specifically the shower heads. We’ve frequented this area and something we didn’t enjoy this time was the amount of trash surrounding the hotel. On one of the times we were exiting the hotel, we witnessed a stray dog pooping on the hotel name sign.
Stayed 2 nights in Jul 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and had lots of closet/drawer space. The pool was great to have for cooling off. Great atmosphere for hanging out around the pool/library/outdoor picnic area. The restaurant is a bit underwelming. Open for breatkfast only until 11:30 a.m. Food was ok but not much to write home about but there are tons of options nearby. About a football field from the beach. Hotel is on a corner where the breeze comes up from the ocean which is nice. Good value for our $ for sure.
Stayed 10 nights in Mar 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Ethan

Liked: Cleanliness
Disliked: Amenities
If the cost is less than $80 a night this place is a pretty good deal. The rooms are neat and clean, but amenities are lacking. You get the bare basics. A bed with sheets and pillows, a bathroom with a towel, TP, soap and shampoo. That’s it. My stay would have been much better if the room had a mini fridge. The location in town is excellent. You can walk right to the beach and all the restaurants. The building and property are really cool and interesting. All in all 4.5 out of 5 stars.
Stayed 6 nights in Apr 2023

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cerca de la playa
Stayed 1 night in Sep 2025

8/10 Good

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Me hubiera gustado mayor limpieza en la habitación y que cambiaran las sábanas o que se aseguraran de que estuvieran limpias las nuestras.
Stayed 2 nights in Sep 2025

10/10 Excellent

Enrique Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable, las habitaciones son bonitas y con lo necesario. La zona es tranquila y accesible
Stayed 4 nights in Sep 2025

8/10 Good

JESUS ALBERTO

Liked: Cleanliness, staff & service
hotel regular bueno para la zona
Stayed 4 nights in Aug 2025

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities
Esta propiedad está bastante antigua las instalaciones eléctricas y sanitarias y descuidadas en verdad está sobrevalorado el hotel Lo único que me agradó su ubicación
Stayed 2 nights in Aug 2025

6/10 Okay

JORGE ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar tiene poco desarrollo y encima nos tocó sargazo. No vayan en época de sargazo
Stayed 2 nights in Aug 2025

8/10 Good

Henricus

Liked: Cleanliness, staff & service
Prijs kwalitwit is uitstekend. Verwacht geen luxe maar gewoon goed om te verblijven
Stayed 3 nights in Jul 2025

8/10 Good

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

2/10 Terrible

Gaby

Disliked: Cleanliness, amenities, property conditions & facilities
Laa instalaciones están muy descuidadas y la alberca estuvo todo el tiempo muy sucia. El hombre de recepcion no es nada amable. No volvería.
Stayed 2 nights in Jun 2025