Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Hilton Hotel & Convention Jabal Omar Makkah

Choose dates to view prices

Luxury
5.0 star property
9.0

Wonderful

Elegance steps from sacred serenity

Steps away from the Kaaba, this hotel offers spacious rooms with stunning Haram views. Delight in a sumptuous breakfast buffet and personalized service.

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
The current price is AED 517
AED 624 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Queen Room

Minibar, in-room safe, desk, blackout drapes

Queen Room

Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 3

View all photos for Deluxe Triple Room with Haram View

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room with Haram View

Soundproofed rooms
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 3

View all photos for Accessible Queen Room

Minibar, in-room safe, desk, blackout drapes

Accessible Queen Room

Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 2

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 3 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 4 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 6 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 7 sq m
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Soundproofed rooms
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout drapes

Executive King Suite

Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 4

View all photos for Deluxe Quadruple Room with Haram View

Minibar, in-room safe, desk, blackout drapes

Deluxe Quadruple Room with Haram View

Soundproofed rooms
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 5

View all photos for Executive King Suite With Haram View

Minibar, in-room safe, desk, blackout drapes

Executive King Suite With Haram View

Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 4

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

Soundproofed rooms
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
  • Sleeps 4

You may also like

Ad
Reception

Makkah Clock Royal Tower, A Fairmont Hotel

Makkah City Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,003 reviews
The price is AED 1,141
AED 1,378 total
includes taxes & fees
12 Nov - 13 Nov
Makkah Clock Royal Tower, A Fairmont Hotel

About the neighborhood

Map
Jabal Omar, Makkah, 21955

What's nearby

  • King Fahad Gate - 5 min walk - 0.4 km
  • Great Mosque of Makkah - 5 min walk - 0.5 km
  • Souk Al-Khalil - 7 min walk - 0.6 km
  • Kaaba - 8 min walk - 0.7 km
  • Safa and Marwah - 11 min walk - 1.0 km

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪لحظة كيف - ‬2 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬11 min walk
  • ‪ALBAIK | البيك - ‬11 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Luxury hotel near Souk Al-Khalil
Located close to As-Haabee Exhibition and Alkhalil Courtyard, Hilton Hotel & Convention Jabal Omar Makkah provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Meeting rooms, multilingual staff, and luggage storage
  • A banquet hall, tour/ticket assistance, and a gift shop
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 764 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 49-inch flat-screen TVs with premium channels and DVD players
  • Refrigerators, daily housekeeping, and desks

Similar properties

Lobby

Doubletree by Hilton Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 957 reviews
The price is AED 465
AED 562 total
includes taxes & fees
17 Nov - 18 Nov
Doubletree by Hilton Jabal Omar Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001038

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Frequently asked questions

Is Hilton Hotel & Convention Jabal Omar Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hilton Hotel & Convention Jabal Omar Makkah?

As of 8 November 2025, prices found for a 1-night stay for 2 adults at Hilton Hotel & Convention Jabal Omar Makkah on 16 November 2025 start from $170.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Hotel & Convention Jabal Omar Makkah?

Self parking is available for SAR 230 per day. Limited spots are available.

What time is check-in at Hilton Hotel & Convention Jabal Omar Makkah?

Check-in start time: 4 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Hotel & Convention Jabal Omar Makkah?

Check-out is at noon.

Where is Hilton Hotel & Convention Jabal Omar Makkah located?

Located in Makkah City Center, this luxury hotel is within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and Great Mosque of Makkah are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilton Hotel & Convention Jabal Omar Makkah Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

8.8

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 648 out of 979 reviews
Rating 8 - Good. 204 out of 979 reviews
Rating 6 - Okay. 60 out of 979 reviews
Rating 4 - Poor. 33 out of 979 reviews
Rating 2 - Terrible. 34 out of 979 reviews

Reviews

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff Good breakfast
Stayed 5 nights in Aug 2025

10/10 Excellent

Farshad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and shops are nearby
Stayed 2 nights in Oct 2025

10/10 Excellent

Sakarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check-in was my favourite because I travelled from North America and it was convenient for my health.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 5 nights in Oct 2025

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel excellent walkable to masjad alhram
Stayed 1 night in Sep 2025

10/10 Excellent

Syed A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and attentive staff. We had a wonderful stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, best location and friendly staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Naureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the same hotel, esp for umrah the location and distance to haram is approachable and tidy vicinity with convenient services esp breakfast included works well for us
Stayed 1 night in Sep 2025

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

mohab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one of the best.
Stayed 1 night in Jun 2025

10/10 Excellent

Asad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jun 2025

10/10 Excellent

MOHAMMAD ASIF

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 5 nights in Feb 2025

10/10 Excellent

Lailla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Naeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

zoinal

Good for stay
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and just 3 minutes walking distance from Haram
Stayed 2 nights in Feb 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and customer service was excellent
Stayed 4 nights in Apr 2024

8/10 Good

Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Amr

Liked: Staff & service, property conditions & facilities
Ver close to Haram
Stayed 3 nights in Jul 2025

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good
Stayed 3 nights in Nov 2024

6/10 Okay

Zaman

Disliked: Staff & service
I stay at the Hilton Hotel and Convention every time I go for Umrah with my family, but this time the experience wasn't so good. The customer service was terrible. Barely getting any help.
Stayed 1 night in Sep 2025

6/10 Okay

Saadia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel isn't suitable for disabled guests. The exit to the haram involves getting on and escalator which is near impossible for people with significant disabilities. The many times I observed this I felt there was a lack of assistance from the hotel. The female hotel receptionists weren't particularly helpful. The phone in my room didn't work which wasn't great when I was feeling unwell and couldn't contact reception for help. The hotel is quite a walk from the main king Fahad gate and the walk back is uphill. I would recommend staying somewhere closer if you want easy access to your hotel while on your pilgrimage.
Stayed 3 nights in Oct 2025

8/10 Good

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is going down the hill toward haram very crowded street vendors on the side walk very dangerous walking with cars passing.
Stayed 5 nights in Jul 2025

6/10 Okay

Lailla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025