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Swissôtel Al Maqam Makkah

5.0 star property
Luxury hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Interior
Daily buffet breakfast (SAR 370 per person)
55-inch Smart TV with satellite channels, TV
Bar (on property)
Premier Twin Room, 2 Twin Beds (Kaaba View) | 2 bedrooms, premium bedding, memory foam beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is AED 646
AED 780 total
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Executive Suite, 2 Bedrooms, City View

Executive Suite, 2 Bedrooms, City View | 2 bedrooms, premium bedding, memory foam beds, in-room safe

Executive Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds (Haram View)

Classic Room, 2 Twin Beds (Haram View) | 2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 2 Twin Beds (Haram View)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Day bed
Memory foam bed
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Quadruple Room (No View)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Quadruple Room (No View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Quadruple Room (Haram View)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Quadruple Room (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

2 bedrooms, premium bedding, memory foam beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Kaaba View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms (Haram)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Executive Suite, 2 Bedrooms (Haram)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed

City view

Family Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Twin Room, 2 Twin Beds

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds (Kaaba View)

Premier Twin Room, 2 Twin Beds (Kaaba View) | 2 bedrooms, premium bedding, memory foam beds, in-room safe

Premier Twin Room, 2 Twin Beds (Kaaba View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds, City View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (No View)

55-inch Smart TV with satellite channels, TV

Executive Suite, 1 King Bed (No View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

2 bedrooms, premium bedding, memory foam beds, in-room safe

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Triple Room, City View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Triple Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Premier Triple Room, 3 Twin Beds (Kaaba View)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Premier Triple Room, 3 Twin Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite Partial Kaaba View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Junior Suite Partial Kaaba View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

2 bedrooms, premium bedding, memory foam beds, in-room safe

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, City View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Twin Beds (Partial Kaaba view)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 3 Twin Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds (Haram View)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Triple Room, 3 Twin Beds (Haram View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Day bed
Memory foam bed
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Quadruple Room, City View

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Quadruple Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room (Partial Kaaba View)

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Quadruple Room (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

2 bedrooms, premium bedding, memory foam beds, in-room safe

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
Day bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Kaaba - 6 min walk - 0.5 km
  • Well of Zamzam - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Al Maqam Makkah provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a TV in the lobby
  • A banquet hall, a 24-hour front desk, and wedding services
  • Free newspapers, a reception hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1624 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 6 August 2025, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 26 August 2025 start from $212.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in start time: 6:00 PM; Check-in end time: anytime.

What time is check-out at Swissôtel Al Maqam Makkah?

Check-out is at 2:00 PM.

Where is Swissôtel Al Maqam Makkah located?

Located in Makkah City Center, this luxury hotel is within a 5-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 1.5 mi (2.5 km) away.

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Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 839 reviews
Rating 8 - Good. 193 out of 839 reviews
Rating 6 - Okay. 67 out of 839 reviews
Rating 4 - Poor. 24 out of 839 reviews
Rating 2 - Terrible. 56 out of 839 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Danyal

Excellent, highly recommended and almost ideal for both proximity and wuality
Stayed 3 nights in Apr 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property close to the haram
Stayed 2 nights in Jul 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swisotel Maqam Al Makkah will be my choice anytime I am visiting Mecca. That view has left made its place inside my heart
Stayed 5 nights in Apr 2025

10/10 Excellent

zahra t

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Amran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all round
Stayed 4 nights in Feb 2025

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the Abraj
Stayed 1 night in Mar 2025

8/10 Good

Mohamed Senhaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Waquas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Nasrullah

Liked: Staff & service, property conditions & facilities
Nice hotel, close to the mosque walking distance
Stayed 3 nights in Dec 2024

10/10 Excellent

abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay for to go to pilgrimage / praying/ food everything's was excellent
Stayed 5 nights in Nov 2024

8/10 Good

Tufail

Liked: Staff & service, amenities, property conditions & facilities
Great for what it is
Stayed 4 nights in Mar 2025

10/10 Excellent

OMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad Nur Uddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the great mosque. Friendly staff. Express check in and out
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Walkable , very convenient .
Stayed 2 nights in Dec 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay close to Haram

My stay was comfortable. Staff is friendly. Reception is attentive. Room amenetiea needs to be improved. Daily room swrvice is recmended
Stayed 2 nights in Apr 2025

8/10 Good

Md Sazzad

Liked: Cleanliness, staff & service, room comfort

Good

It was a good experience, clean, tidy but no taxi service
Stayed 3 nights in Apr 2025

10/10 Excellent

Riayasat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, steps away from Al Haram. Easily accessible.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tufail

Liked: Staff & service, property conditions & facilities
InI restroom{washroom} need for older people more easy for wodo Thanks
Stayed 6 nights in Apr 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 2 nights in Oct 2024

2/10 Terrible

Aissata

Liked: Cleanliness, staff & service
Disliked: Amenities
Terrible !!! they took my money by booking me a wrong date for the hotel and telling me my money is not refundable I will tell anyone to don’t go there for any stay .They are high way robbery with no shame .
Stayed 7 nights in Apr 2025

10/10 Excellent

Aissatou

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Mar 2025

8/10 Good

Ihab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location. I enjoyed the ability to access the hotel lobby via the escalators as well as the elevator VS other hotels at the Clock tower where the only access is the elevator (long wait).
Stayed 3 nights in Dec 2024