"Good location for a lot of things. Room was clean. The staff wad friendly and helpful. The fridge wasn't working in the first room we were assigned but the staff put us into another room with no problem."
"The hotel is a bit older and a little more worn down, but the staff were very nice and accommodating and worked hard to keep the facilities nice. The coffee and breakfast aren’t anything fancy, but it filled us up for the daily adventures."
"The first night that we were there we were asleep the hotel staff called us about some complaints that they had about a room above us, and the staff came to our room and knocked and then tried to open our door while we were asleep."
"The check in was easy and the front desk did all possible to help it just felt like they were swimming against the current. The property seems to not be maintained 100%.
Dingy and lack luster, the first room had a broken AC and both rooms had non functioning phones. The breakfast was a mediocre standard buffet.
Nothing stands out as bad but nothing stands out as good either.
Just felt like you’d pay the same elsewhere and get just a little better everything."
The Hamilton - Lakefront & Studio Suites, Hot Springs
8/10 Good
"This was a nice place for my husband and I. The location was great and the view was beautiful. The room was roomy and met our needs. I did not care for the towels, they were thin and small; could not get completely dry using them. We also ran out of toilet paper the morning we were leaving. So, I would suggest newer/better towels and extra toilet paper.
I would definitely stay here again when we are in the area."