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Top Manhattan Hotel Reviews

Sheraton New York Times Square Hotel

8/10 Good

"Great location, beautiful property. They charged some sort of a tax , $40.00 daily. They said it would be offset by giving us $35.00 daily in credit to the room to use in the Starbucks or bar inside the hotel. We tried to use it but the Starbucks has 2 workers and a 1 hour line and the bartenders made terrible drinks and the bar staff was so rude."

Hotel Edison Times Square

10/10 Excellent

"Didn’t know expect walking into the room to see it dirty with water bottles around and flowers in the sink and on the counters. Everything else though was nice and clean. Great location for Times Square. I did not enjoy having to tell the staff 3 times about the mess before it was cleaned up. Other than that everything else was absolutely great."

Paramount Times Square – A Generator Hotel

6/10 Okay

"I stayed 2 nights, May 29th and 30th and checked out Sunday 31st. When me and my husband got to the hotel around 9am, we asked the lady at the desk, she had glasses on and she was very pleasant, she told us that we could check our bags and that she would call us if we could check in earlier, very helpful, her name started with an S, but awesome customer service. The guy at bag check was really nice to. The same lady called me around twelve and said that we could check in earlier, so that was nice. When we got to the hotel soon after the same lady from 9am wasn't at the check in desk. There was another woman there, she spoke Spanish, and she wasn't as pleasant as the lady in the morning. So I walked to the desk and said I got a call to check in earlier, she asked my name, and told me my remaining balance for the room, I paid and she gave me the room keys 🔑, we got our bag from bag check and went on the elevator to go to the room. We are in the elevator, press the floor number and nothing happened, the elevator started moving to whatever floor and a worker gets on the elevator and taps her card on a box thing in the elevator, so I asked her how to get to the floor of our room and she said we have to tap our room key on the box thing and wait for it to turn green 💚 then press the floor we are going to, we did that and it didn't work, she said she front desk person didn't activate the room keys. So we had to go back down stairs to the 1st floor and go back to the front de"

New York Marriott Marquis

8/10 Good

"Needed to ask a question at the check in desk. There was one lady working the “regular” side and 5 working on the “elite” line. Even when the elite line was clear, one lady worked her butt off on the long regular line. I understand that the elite members have spent more money than us peons, however we have to be willing to stay with you again in order to spend more money. This is unfair to your guests as well as your employees. Do better."

The Manhattan at Times Square

2/10 Terrible

"It looks like they pulled a few of the hotel floors and rooms out of the sunken titanic and decided to start selling it. Floors were overly stained, outlets didn’t work, shower was stained, room was musty, paid near 300 a night for a room my closet is bigger than. The furniture and appliances were from the 80s. Nothing felt clean even though they said it was clean. There was dust in random places. Dirt in random places. Everything was painted over so poorly and just old and disgusting. If you go up to the highest floor, it looks like a mansion. they pick and choose which room that you get and what you pay for with a measly hundred dollars more you will get a room that’s SLIGHTLY better but still I don’t know how this hotel feels okay selling a room that looks as bad as mine did. I will be getting a refund. It was so bad that I had to go to the downstairs bathroom to get ready because of mine was not livable. It was not clean. Nothing worked not even the shower."

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Top Manhattan Hotel Reviews

Sheraton New York Times Square Hotel

Hyatt Grand Central New York

Hotel Edison Times Square

Paramount Times Square – A Generator Hotel

Empire Hotel

NEW YORKER BY LOTTE HOTELS

New York Marriott Marquis

Park Central Hotel New York

The Manhattan at Times Square

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Sheraton New York Times Square Hotel

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