6/10 مقبول
Wendy
مسافر برفقة العائلة
30 نوفمبر 2025
عناصر نالت الإعجاب: النظافة والعاملون ومستوى الخدمة
When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available.
The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe.
The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work.
Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant!
My daughter used the pool, which was freezing and stained her bikini bottoms on the step.
The staff were pleasant and accommodating, just a pity the management of the hotel let it down.
Wendy
أقام 7 ليالٍ في شهر نوفمبر عام 2025