Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Studio Suite | 1 bedroom, premium bedding, memory foam beds, minibar
Classic Room | Balcony view
Buffet
Hard Rock Hotel Marbella – Puerto Banús offers a vibrant vibe, with 2 poolside bars and 3 on-site restaurants to keep you entertained. Unwind with a massage at the spa or enjoy yoga classes at the gym - guests rave about the helpful staff. Take advantage of shopping on site, dry cleaning/laundry services, and free in-room WiFi for added convenience.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AED 440
AED 484 total
includes taxes & fees
24 Nov - 25 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Classic Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Studio Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
Memory foam bed
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Suite (Gold)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza - 5 min walk - 0.5 km
  • Playas del Duque - 7 min walk - 0.6 km
  • Puerto Banús Marina - 11 min walk - 1.0 km
  • El Corte Ingles Shopping Center - 11 min walk - 1.0 km
  • Puerto Banús Beach - 18 min walk - 1.5 km

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Ground - ‬5 min walk
  • ‪Cheat - ‬2 min walk
  • ‪spisa - ‬6 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Upscale hotel remodeled in 2022 and located near Puerto Banús Marina
Close to El Corte Ingles Shopping Center and Puerto Banús Beach, Hard Rock Hotel Marbella – Puerto Banús provides a free breakfast buffet, 2 poolside bars, and a terrace. Treat yourself to a massage at Rock SPA, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes are offered at the gym; the property also has shopping on site, dry cleaning/laundry services, and 3 bars. In addition to a steam room and a sauna, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Self parking (surcharge), a billiards/pool table, and multilingual staff
  • A front-desk safe, a 24-hour front desk, and a gift shop
  • Tour/ticket assistance, an elevator, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 383 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hard Rock Hotel Marbella – Puerto Banús pet-friendly?

Yes, Hard Rock Hotel Marbella – Puerto Banús allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. A cleaning fee of EUR 75 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hard Rock Hotel Marbella – Puerto Banús?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hard Rock Hotel Marbella – Puerto Banús located?

Located in Puerto Banús, this spa hotel is within a 15-minute walk of Centro Plaza, El Corte Ingles Shopping Center, and Puerto Banús Marina. Puerto Banús Beach is 1 mi (1.6 km) away.

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Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 873 reviews
Rating 8 - Good. 198 out of 873 reviews
Rating 6 - Okay. 83 out of 873 reviews
Rating 4 - Poor. 26 out of 873 reviews
Rating 2 - Terrible. 43 out of 873 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for music lovers
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great for a weeks break with 2 teenage kids. The staff were incredible. Clean throughout the hotel. Food was good. The only downside was the underpass walk way to the beach. Needs some cleaning up but probably not owned by the hotel itself.
Stayed 4 nights in Oct 2025

8/10 Good

Hardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes, good location and friendly staff but during busy times bar staff can be a bit stretched.
Stayed 3 nights in Oct 2025

8/10 Good

Stian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to relax and have fun
Stayed 1 night in Jun 2025

6/10 Okay

Parminder

Disliked: Cleanliness, staff & service, property conditions & facilities
Just average hotel nothing special. Hotel is quite tired, rooms very basic.
Stayed 6 nights in Aug 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 3 nights in Jul 2025

10/10 Excellent

Garabit

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very vibrant with people…
Stayed 4 nights in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort style hotel in a good location

My friend and I were very pleased with hotel itself, its location (walking distance to the beach and a slightly longer walk to the restaurants / downtown) and amenities. Breakfast was excellent with so many fresh yummy options that we were full till early dinner. Staff was super polite and really helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

cynthia

Liked: Cleanliness
Disliked: Staff & service
For the high prices, it’s an okay hotel. The rooms are decent, depending where your room is, you will have to walk a long distance to get to it from the elevator since they only have one. The gym wasn’t great, the breakfast buffet food was not good, the staff was not attentive, felt like an average hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. Pool is a great vibe, but it takes forever to get a drink when you are sitting at the pool. The hotel needs to hire more staff.
Stayed 7 nights in Jun 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive any of the Expedia vip treatment. Staff unhelpful, unfriendly and did not greet warmly. Hotel felt like a 2* at best
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we really enjoyed our stay. The pools are fun and they gave us free beds for the day. The cocktails were great and the prices weren't too bad. We only had breakfast but it was good with lots of variety. Check in was a bit manic and it took a while to get out room but they gave us a place to change and we chilled by the pool whilst we waited so it was all fine. The room was very nice, well decorated and very quiet.
View from the infinity pool
Great cocktails
Our pool loungers for the day
The entrance
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
Good hotel with nice staff. Close to a busy highway, but double windows, lowered the noise, so it was nice and quiet in the room.
Stayed 7 nights in May 2025

8/10 Good

Blanca Ly

Liked: Cleanliness, amenities, property conditions & facilities
Nice place! Far from the ocean
Stayed 3 nights in May 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great staff.

Hotel very clean, super helpful and friendly staff. Location is good, 10 mins walk from beach and 15 mins to marina. Food was excellent, we ate both breakfast and lunches from pool bar. Nice atmosphere and music too.
Stayed 3 nights in Apr 2025

10/10 Excellent

JagSimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, clean , very friendly and comfortable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, food excellent, rooms clean, and funky, had a great stay..
Stayed 4 nights in Nov 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't give me the room i had reserved. The upgrade they offer is a standard room with pool view which isn't spectacular. Questionable people in the hallways and prostitutes all over even in the lobby at times. No secure elevators they didn't require a room key to get to your floor very unsecure. Bathroom vanity big enough for a toothbrush to lay on. The provided pump shower gel and shampoo didn't work. Called reception to request another room and that our room wasn't correct. Was told she would have whomever handled that would call back and never did. Also the so called casino was an absolute joke. Poker was 1 table not full and seemed strange. I would not recommend this hotel. There are better hotels situated in better locations than this one. Don't get it just for the price you get what you pay for and that's disappointment...dated, dungy and very small rooms. Thought i checked into a cheap cruise ship room. DON'T STAY HERE
Stayed 5 nights in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay. Would have been good to have been informed that the spa was closed for maintenance
Stayed 3 nights in Nov 2024

4/10 Poor

Jimi Lo

Liked: Cleanliness
Disliked: Staff & service
Food from the restaurant cannot be recommended and the service was not very good. To be fair the sort of guest are the reason for the staff being tired and rude, look like a episode Paridise hotel ... Dont go there if you are in Marbella for business and need to sleep
Stayed 4 nights in May 2025

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling here for a triathlon, and the hotel staff were incredibly helpful in every way they could be.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close enough to walk to the beach
Stayed 4 nights in Jul 2024