4/10 Poor
Maria C.
10 January 2024
Liked: Check-in, location
Disliked: Listing accuracy
Christmas of Horror
The location of the apartment is oustanding with partial side views of the ocean. Now, the rest of the experience was awful:
1. The aparment AC is broken. We stayed there during the first week of January and all 4 of us ended up sick given the lack of heat in the apartment. There weren't even any blankets we could us to cover ourselves. The managing company was very responsive when we communicated this problem, and sent us technicians to fix the AC and drop off electric heaters. The AC was not fixed and the two small heaters that were dropped off were too small to heat the apartment and had an awaful burnt smell. When we communicated via WhatsApp to the managing company that the AC was still not working, they simply liked the message.
2. There is NO drier in the apartment, and only (1) set of bath towels are left for the entire stay. Given the lack of warmth in the apartment and that there's no drier, none of the towels dried from one day to the next.
3.There is a washer in the apartment, however it is SO small that almost none of the dishes fit in and we had to handwash them. When we arrived at the apartment, the dishes were stored in the cabinets but not properly cleaned, we had to wash everything before using it.
4.The apartment is VERY outdated and with poor quality windows. All the air and noise comes through the windows and it is very diffult to sleep at night due to the noise.
5.There is NO emergency exit from the building and you need a key to exit the building.
Maria C.
Stayed 5 nights in Jan 2024