"The one issue we had was our request for a portocot. We made a request well in advance and was told a portocot would be supplied. Once we arrived and checked in the Portocot was not in the room (our baby had to sleep in the car). House keeping arranged one but the mattress was too small (which is a safety issue). Another portocot was arranged which had the correct mattress size, however there was mould on all 4 edges sides of the top rails of the portocot. Very frustrating particularly when travelling with a young baby. "