Guests start their day with a continental breakfast and receive assistance from multilingual staff before retreating to this peaceful smoke-free property
Cool Palace sits in a central location, serving continental breakfast and offering an on-site restaurant. Travelers appreciate the in-room WiFi connection, convenient self parking option, and the security of having staff available at the 24-hour front desk.
Free continental breakfast available daily 6:30 AM to 10:00 AM
A restaurant
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Alcohol is not served at this property
Property is also known as
Cool Palace Hotel
Cool Palace Matuu
Cool Palace Hotel Matuu
Frequently asked questions
Is Cool Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Cool Palace?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Cool Palace?
Check-out is at 10:00 AM.
Where is Cool Palace located?
This hotel is in Matuu.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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