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Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive

5.0 star property
Beachfront property with 7 restaurants and 3 outdoor pools

Choose dates to view prices

Dreams Estrella del Mar Mazatlan Golf & Spa Resort offers an all-inclusive luxury experience near the airport. Enjoy seven restaurants, golf cart service, and free in-room WiFi. The private beach area features massages and sun loungers, with nearby shopping opportunities.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Bar
  • All inclusive
  • Pet friendly
  • Breakfast included
The current price is AED 1,595
AED 1,595 total
includes taxes & fees
30 Nov - 1 Dec

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Junior Suite Ocean View Dbl

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View Dbl

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View King

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Ocean View Dbl

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Suite Ocean View Dbl

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Suite Ocean View King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Dbl

View from room

Junior Suite Ocean View Dbl

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swimout Dbl

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Swimout Dbl

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private plunge pool
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View King

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swimout King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Swimout King

8.0 out of 10
Very good
(1 review)

Highlights

Private plunge pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private plunge pool
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Dbl

Preferred Club Junior Suite Ocean Front Dbl | 1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Dbl

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swimout Dbl

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swimout Dbl

Highlights

Private plunge pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Private plunge pool
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Terrace/patio

Preferred Club Junior Suite Ocean Front King

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swimout King

7.0 out of 10
Good
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Private plunge pool
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Living area | 65-inch LED TV with digital channels, table tennis, books

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 127 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Presidential Suite Ocean Front

One Bedroom Presidential Suite Ocean Front | 1 bedroom, premium bedding, free minibar, in-room safe

One Bedroom Presidential Suite Ocean Front

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 208 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Premium Ocean Front Dbl

Beach/ocean view

Preferred Club Premium Ocean Front Dbl

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Premium Swimout Dbl

Terrace/patio

Preferred Club Premium Swimout Dbl

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private plunge pool
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Premium Ocean Front King

Beach/ocean view

Preferred Club Premium Ocean Front King

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 111 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Premium Swimout King

Terrace/patio

Preferred Club Premium Swimout King

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private plunge pool
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 104 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Premium Master Suite Swimout King

Preferred Club Premium Master Suite Swimout King | Terrace/patio

Preferred Club Premium Master Suite Swimout King

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private plunge pool
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 111 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Premium Master Suite Ocean Front

Preferred Club Premium Master Suite Ocean Front | Beach/ocean view

Preferred Club Premium Master Suite Ocean Front

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Air conditioning
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 127 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Carretera Estatal Barron Isladela Piedra, Km 10, numero 3106, Mazatlán, Sinaloa, 82266

What's nearby

  • Estrella de Mar Golf Course - 13 min drive - 7.7 km
  • Mazatlán Aquarium - 51 min drive - 33.7 km
  • Plaza Machado - 58 min drive - 34.9 km
  • Olas Altas Beach - 59 min drive - 35.3 km
  • The Mazatlan Malecón - 62 min drive - 35.7 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 12 min drive

Restaurants

  • ‪El Cuchupetas - ‬18 min drive
  • ‪World Café @ Dreams Estrella Del Mar - ‬9 min drive
  • ‪Starbucks Aeropuerto Mzt - ‬13 min drive
  • ‪Rendevous - ‬9 min drive
  • ‪Gastro Hub - ‬14 min drive

About this property

Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive

Luxury all-inclusive property near the airport
A free breakfast buffet, a golf course, and 2 beach bars are just a few of the amenities provided at Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a sports massage, a facial, and a body scrub at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Fitness classes are offered at the gym; other things to do include beach yoga and volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as 2 poolside bars and a grocery/convenience store.
Other perks include:
  • 3 outdoor pools and a children's pool, along with a lazy river, a waterslide, and sun loungers
  • Free valet parking
  • Babysitting (surcharge), outdoor furniture, and a ballroom
  • Books, evening entertainment, and beach towels
Room features
All 358 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More amenities include:
  • Bathrooms with heated floors and hair dryers
  • 65-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Similar properties

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  • All inclusive
  • Spa
8.8 out of 10, Excellent, 42 reviews
The price is AED 2,527
AED 2,527 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • 2 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • El Patio
  • Meraki
  • Oceana
  • Portofino (Aduls Only)
  • World Café

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Karaoke
  • Lazy river
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Dreams Estrella Del Mar Mazatlan
Dreams Estrella del Mar Mazatlan Golf Spa Resort All Inclusive

Frequently asked questions

Does Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive?

Valet parking is free at this property.

What time is check-in at Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, bartending classes, cooking classes, and more.

Where is Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive located?

Nestled on the beach, this Mazatlán property is within 20 mi (32 km) of Mazatlán Aquarium, Teodoro Mariscal Stadium, and Plaza Machado. Olas Altas Beach and The Mazatlan Malecón are also within 20 mi (32 km).

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Reviews

Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 117 out of 191 reviews
Rating 8 - Good. 31 out of 191 reviews
Rating 6 - Okay. 25 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 8 out of 191 reviews

Reviews

10/10 Excellent

hain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Sep 2025

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice. Rooms were clean.
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
Stayed 3 nights in Oct 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
The property was semi isolated, this was exactly what we desired. Security was on point.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, very clean, quick and good food!
Stayed 7 nights in Jun 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing
Stayed 6 nights in Jul 2025

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
Stayed 4 nights in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The food was delicious. The staff went above and beyond. Yes its far from everything, but when you're wanting a vacation away from the busy home life it's perfect. We will definitely be back.
Stayed 4 nights in Apr 2025

8/10 Good

Diana

Liked: Staff & service, amenities, property conditions & facilities
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig William

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I spent 5 days here and everything was wonderful! The amenities, the food, the service, the pools, our room…all of it was amazing. We had many experiences where the staff went above and beyond to make our vacation special. I highly recommend this property for an enjoyable getaway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pradhyumansinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabiola from Excursions kids club and Yulisa from barefoot grill are awesome . We had excellent stay. All staff are nice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service received by Isaac Daniel and Roberto at the preferred bar area. Dining service exceeded expectations. Shout out to Arturo at the World Cafe for outstanding service and warm farewell.
Stayed 7 nights in Jan 2025

8/10 Good

Janet Dominguez Santacruz Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No review

I thought the Hotel was really nice. The staff was super friendly. You couldnt ask for a better location. Lots of stuff to do there but we went as a couple and I think the Hotel is better set up for Famlies. The only negative there I thought is that You can never get change for tipping. So if You go there make sure You have plenty of small bills for tipping.
Stayed 4 nights in Dec 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
Stayed 7 nights in Jan 2025

6/10 Okay

Matthew

Liked: Staff & service
It was nice but Hyatt forced us to sign a contract upon arrival that contradicts some of Travelocity’s terms. Terrible first impression. And even though there were many nice things about this property and even though many of the staff were awesome, in net it still felt sub-5-star. 3 or 4 star at best.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Blanca Escalante

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

BRENDA GABRIELA

Habitación impecable, comida muy rica e instalaciones del hotel excelente
Stayed 3 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Falta limpieza, personal excelente atencion
Stayed 3 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
Stayed 2 nights in Oct 2025

6/10 Okay

Pedro Pablo

Liked: Staff & service
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
Stayed 4 nights in Sep 2025

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa very clean, staff very help full friendly and the ocean view perfect.
Stayed 2 nights in Oct 2025