4/10 سيّئ
Margaret
مسافر برفقة العائلة
2025 يونيو 11
عناصر لم تنل الإعجاب: وسائل الراحة
We arrived late 6/8/25.
The next morning we asked for another room with a walk in shower. Ok, We were given another room on 6/9 with no problem. I discovered there was no Hairdryer. They did not have another hairdryer that evening , we had to wait till morning. Ok,
We got a hair dryer in the
Morning of 6/10. That hairdryer didnt work so we brought it back down in about 10/15 minutes.We discovered that evening we had left a couple pieces of clothing in room #210 so we asked if they had them , the housekeeping was gone for the night so they would check with them in the morning. By the time we were checking out they were still checking with housekeeping. They were never found. Ok!
Also when we returned to the room on the evening of the 10th the beds had not been made up. The wet towels were picked up so we know housekeeping had been there. Ok,
When we were checking out we let them know our concerns, which mostly seemed the housekeeping problems.
As we were about to say goodbye after standing there and talking with one of the women for a few min. the other woman said… on your bill is a miscellaneous charge of $35.00.
So I questioned why? It was for a broken hairdryer. Now A problem!
We had the hairdryer for about 10/15 minutes and brought back to the desk. We did not break it! We were not told about this till after we check out! We will not be staying with HI again
Needless to say we are VERY DISAPPOINTED!
Margaret
أقام 3 ليالٍ في شهر يونيو عام 2025