"Night time customer service needs improvement. If a guest is asking a question is because they don’t know something about the process. "

"Extremely comfortable. "

"Nicely appointed room, very spacious. Very nice breakfast bar. Disappointed though to find out that they will no longer accommodate pet cats, which apparently is a new rule they just instituted. We were not traveling with ours this time, but asked what the fee is, and that’s when we found they excluded cats. If you have a dog or no pets, it’s a nice place to stay. "