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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
Hotel with bars, steps from Poliforum Siqueiros

Choose dates to view prices

Hyatt Regency Mexico City Insurgentes - WTC, an upscale hotel near World Trade Center Mexico City, offers a vibrant atmosphere with 2 bars and a coffee shop/cafe. Guests can stay connected with in-room WiFi, energize at the 24-hour gym, or host events at the conference center and banquet hall. Dry cleaning/laundry services are available for convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Room service
  • Gym
The current price is AED 559
AED 668 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Daily buffet breakfast (USD 18 per person)

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Exterior

Junior Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

Exterior

Suite (Regency)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 51 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100

What's nearby

  • World Trade Center Mexico City - 7 min walk - 0.6 km
  • Pepsi Center - 7 min walk - 0.6 km
  • Paseo de la Reforma - 10 min drive - 4.9 km
  • Zócalo - 11 min drive - 9.4 km
  • Palacio de Bellas Artes - 14 min drive - 10.2 km

Getting around

  • San Pedro de los Pinos Station - 19 min walk
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Deigo Sushi & Ramen - ‬1 min walk
  • ‪Restaurant Palominos - ‬1 min walk
  • ‪Italianni's - ‬1 min walk
  • ‪Suntory - ‬1 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

Upscale hotel near World Trade Center Mexico City
Located close to Poliforum Siqueiros and Parque Delta, Hyatt Regency Mexico City Insurgentes - WTC provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a porter/bellhop, and smoke-free premises
  • An elevator, a 24-hour front desk, and 7 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Similar properties

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  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,303 reviews
The price is AED 802
AED 959 total
includes taxes & fees
7 Dec - 8 Dec
Hyatt Regency Mexico City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (4,625 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 170 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

Is Hyatt Regency Mexico City Insurgentes - WTC pet-friendly?

Yes, Hyatt Regency Mexico City Insurgentes - WTC allows dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Regency Mexico City Insurgentes - WTC?

As of 13 November 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City Insurgentes - WTC on 6 December 2025 start from $181.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Mexico City Insurgentes - WTC?

Valet parking is available for USD 15 per night.

What time is check-in at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Mexico City Insurgentes - WTC?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Mexico City Insurgentes - WTC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Hyatt Regency Mexico City Insurgentes - WTC located?

Located in Benito Juarez, this hotel is within a 10-minute walk of Poliforum Siqueiros and World Trade Center Mexico City. Parque Delta and Paseo de la Reforma are also within 3 mi (5 km). San Pedro de los Pinos Station is 19 minutes by foot and Chilpancingo Station is 19 minutes.

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Reviews

Hyatt Regency Mexico City Insurgentes - WTC Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 243 out of 345 reviews
Rating 8 - Good. 48 out of 345 reviews
Rating 6 - Okay. 17 out of 345 reviews
Rating 4 - Poor. 18 out of 345 reviews
Rating 2 - Terrible. 19 out of 345 reviews

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX
Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value for money.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonardo

Liked: Staff & service, amenities, property conditions & facilities
The Best hotel to stay for a WTC event
Stayed 2 nights in Jun 2025

2/10 Terrible

Carlos

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst Hotel I ever stayed
Stayed 3 nights in Aug 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently equiped!
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great service, nice rooms. Gym is OK. Several dining options around. Although it is very well located in the city, the area is not that walkable.
Stayed 2 nights in Jun 2025

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place will literally steal your money
Stayed 2 nights in Aug 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best opcion in Guadalajara
Stayed 4 nights in Apr 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT AMBIENCE AMAZING SERVICE
Stayed 7 nights in Apr 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the location, staff and it was clean
Stayed 2 nights in Aug 2023

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Could use a desk though. Very good restaurant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico City vacation

Hotel was great, clean, and walking distance to lots of restaurants, tap rooms, and stores. The staff was extremely friendly, and helpful. Specifically, Jesus from the breakfast buffet, Oswaldo, Maria Lupe, and Allison from the bar. They gave us so many tips on where to go and doz
Stayed 7 nights in May 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 3 nights in May 2024

6/10 Okay

Yelena

Liked: Amenities, property conditions & facilities
Good property with not so good customer service
Stayed 4 nights in Nov 2024

2/10 Terrible

Herica

Disliked: Amenities, property conditions & facilities
We recently stayed at this hotel, and unfortunately, our experience was not very positive regarding safety and management. During our stay, a glass door broke, which resulted in my child getting injured—he cut his foot and hand. This was very concerning, as I feel this situation could have been prevented and it is not safe for other guests, especially children. When I reported the incident, the manager’s response was very disappointing. He only agreed to move us to another room after I requested it, but there was no apology or any effort to properly address what had happened. I wasn’t looking for any free compensation, but I did expect the situation to be handled with more care and professionalism. I am sharing this review to make other guests aware and to hopefully encourage the hotel to improve safety measures and train staff to handle incidents like this more appropriately in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, cumplidor en limpieza, atención y servicios
Stayed 1 night in Nov 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat service and people
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025

8/10 Good

virginia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Buenas tardes lo pésimo del hotel es el estacionamiento mal planeado, cobra adicional y no informan sobre este cobro.
Stayed 1 night in Oct 2025

10/10 Excellent

Agustin Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y amabilidad de todo el personal.
Stayed 3 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien
Stayed 3 nights in Sep 2025

10/10 Excellent

hector manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Exelecte propiedad
Stayed 1 night in Sep 2025

2/10 Terrible

juan carlos

Disliked: Staff & service
I had prepaid my reservation in advance, yet I was charged regardless, and I had to request a refund to recover my payment. Furthermore, I had requested an upgrade with a superior view and a king-size bed, for which I was charged $175.00; however, I received the worst view in the hotel, and my request for a king-size bed was denied, with no effort made to provide a better service. I do not recommend this Hotel and I highly recommend you to make sure they don’t double charge you for the stay
Stayed 2 nights in Sep 2025