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Casa Itzae B&B Polanquito Dog Friendly

3.0 star property
Bed & breakfast in Mexico City, a quick walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Casa Itzae B&B Polanquito Dog Friendly

Terrace/patio
Full-size fridge, microwave, oven, stovetop
Children's activities
Exterior
Exterior
Located in Lincoln Park, this dog-friendly B&B offers a warm retreat with a welcoming terrace and laundry facilities. Guests enjoy in-room WiFi and start their day with a full breakfast before visiting nearby attractions like Auditorio Nacional and Soumaya Museum.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking available
  • Pet friendly
  • Air conditioning
The current price is AED 197
AED 235 total
includes taxes & fees
28 Sep - 29 Sep

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 15 of 15 rooms

View all photos for azul, baño pequeño compartido no pets

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

azul, baño pequeño compartido no pets

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for ABUNDANCIA, QUEEN SIZE BED PRIVATE BATHROOM NO WINDOWS, NO PETS

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

ABUNDANCIA, QUEEN SIZE BED PRIVATE BATHROOM NO WINDOWS, NO PETS

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILIA,4PAX, baño privado enfrente, terraza, DOGS OK

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

FAMILIA,4PAX, baño privado enfrente, terraza, DOGS OK

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for NARANJA, 4 PAX, BALCON BAÑO PRIVADO CERCA, DOGS OK

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

NARANJA, 4 PAX, BALCON BAÑO PRIVADO CERCA, DOGS OK

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for BABY BLUE, TERRAZA 4 PAX, BAÑO PRIVADO ENFRENTE, DOGS OK

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

BABY BLUE, TERRAZA 4 PAX, BAÑO PRIVADO ENFRENTE, DOGS OK

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for PAZ, PEQUEÑO BAÑO COMPARTIDO, NO PETS, NICE VIEW

PAZ, PEQUEÑO BAÑO COMPARTIDO, NO PETS, NICE VIEW | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

PAZ, PEQUEÑO BAÑO COMPARTIDO, NO PETS, NICE VIEW

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for ALEGRIA, 3 PAX, PEQUEÑO BAÑO COMPARTIDO, NO PETS

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

ALEGRIA, 3 PAX, PEQUEÑO BAÑO COMPARTIDO, NO PETS

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for BUGAMBILIA, TERRAZA, BAÑO PRIVADO, DOGS OK

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

BUGAMBILIA, TERRAZA, BAÑO PRIVADO, DOGS OK

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for VERDE, PEQUEÑO BAÑO COMPARTIDO, NO PETS, NO WINDOWS

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

VERDE, PEQUEÑO BAÑO COMPARTIDO, NO PETS, NO WINDOWS

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • Sleeps 2
  • 1 Queen Bed

View all photos for ABRAZO Queen Size Bed, SMALL Shared Bathroom NO PETS, NO WINDOWS

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

ABRAZO Queen Size Bed, SMALL Shared Bathroom NO PETS, NO WINDOWS

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 4 Bedrooms, City View, Tower,Dogs ok

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Apartment, 4 Bedrooms, City View, Tower,Dogs ok

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 180 sq m
  • 4 bedrooms
  • City view
  • Sleeps 11
  • 1 Large Twin Bed, 2 Queen Beds, 2 Double Beds and 1 King Bed

View all photos for PROSPERIDAD, 4 PAX, BALCON, BAÑO COMPARTIDO, DOGS OK

PROSPERIDAD, 4 PAX, BALCON, BAÑO COMPARTIDO, DOGS OK | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

PROSPERIDAD, 4 PAX, BALCON, BAÑO COMPARTIDO, DOGS OK

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for DEPARTAMENTO 16 PAX 101 ITZAE POLANQUITO,DOGS OK

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

DEPARTAMENTO 16 PAX 101 ITZAE POLANQUITO,DOGS OK

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 350 sq m
  • 6 bedrooms
  • City view
  • Sleeps 19
  • 6 Queen Beds, 2 King Beds and 1 Twin Sofa Bed

View all photos for MORADA, PEQUEÑO BAÑO COMPARTIDO, NICE VIEW, NO PETS

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

MORADA, PEQUEÑO BAÑO COMPARTIDO, NICE VIEW, NO PETS

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for DAD, TERRAZA, BAÑO PRIVADO, DOGS OK

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

DAD, TERRAZA, BAÑO PRIVADO, DOGS OK

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Julio Verne 89 int 502, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Auditorio Nacional - 8 min walk - 0.8 km
  • Chapultepec Park - 9 min walk - 0.8 km
  • Soumaya Museum - 2 min drive - 1.5 km

Getting around

  • Polanco Station - 10 min walk
  • Mexico City Buenavista Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Limantour - ‬2 min walk
  • ‪Churreria El Moro - ‬2 min walk
  • ‪PORTER Steakhouse & Seafood - ‬1 min walk
  • ‪Ivoire - ‬2 min walk
  • ‪NONSOLO - ‬1 min drive

About this property

Casa Itzae B&B Polanquito Dog Friendly

Bed & breakfast near Paseo de la Reforma
Located close to Auditorio Nacional and Soumaya Museum, Casa Itzae B&B Polanquito Dog Friendly provides a terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Coworking spaces, a water dispenser, and a TV in the lobby
  • Bicycle tour information, concierge services, and outdoor furniture
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Heated floors, rainfall showers, and free toiletries
  • 25-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (MXN 450 per stay)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a regional park
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM and 7:30 PM - midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 7:30 PM and midnight
Minimum check-in age: 20

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Covered self parking fee: MXN 450 per stay
  • Pet deposit: MXN 1500 per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 7:30 PM and midnight
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

ITZEA Bed Breakfast
Casa ITZAE B B Lincoln Park
Itzae B B Lincoln Park Dog Friendly
Casa Itzae B&B Polanquito Dog Friendly Mexico City
Casa Itzae B&B Polanquito Dog Friendly Bed & breakfast

Frequently asked questions

Is Casa Itzae B&B Polanquito Dog Friendly pet-friendly?

Yes, this bed & breakfast allows dogs (limit 3 total). There's a deposit of MXN 1500 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Casa Itzae B&B Polanquito Dog Friendly?

Self parking is available for MXN 450 per stay.

What time is check-in at Casa Itzae B&B Polanquito Dog Friendly?

Check-in is from 3:00 PM–7:00 PM, and from 7:30 PM–midnight. Late check-in is available from 7:30 PM– midnight for a fee of MXN 200.

What time is check-out at Casa Itzae B&B Polanquito Dog Friendly?

Check-out is at 1:00 PM. Late check-out is available for a fee.

Where is Casa Itzae B&B Polanquito Dog Friendly located?

Located in Polanco, this bed & breakfast is within a 10-minute walk of Paseo de la Reforma, Chapultepec Park, and Auditorio Nacional. Tamayo Museum of Contemporary Art and Soumaya Museum are also within 2 mi (3 km). Polanco Station is 10 minutes by foot and Auditorio Station is 14 minutes.

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Reviews

Casa Itzae B&B Polanquito Dog Friendly Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Amenities

8.6

Staff & service

8.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 4 out of 59 reviews
Rating 2 - Terrible. 7 out of 59 reviews

Reviews

8/10 Good

Jesus David

Liked: Amenities
Disliked: Cleanliness
Mucho ruido ocasionado por otros huespedes, las condiciones de el imueble no impide que el ruido sea menor, estuve 3 noches y nunca fueron a limpiar la habitacion hasta que la desocupe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
I love this place
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities
I love this place
Stayed 1 night in Apr 2025

8/10 Good

Susana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Todo muy bien en Itzae es la 2da vez que llego ahí .Muy bien ubicado .Agusto y bonito el area para caminar muchos restaurantes,bistros en el area.
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Best location

It was very good. Very clean. I had breakfast one morning and it was very good and copious. The bathroom is tiny but functional. Enriqueta was always available and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es excelente.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, amenities
Es una magnífica opción, la ubicación es inmejorable, el personal es muy amable y todo está bastante limpio. Sugiero cambiar el piso de madera para reducir ruidos.
Stayed 1 night in Jan 2025

8/10 Good

Miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion y facil acceso
Stayed 1 night in Aug 2023

8/10 Good

Marii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedaje, el personal súper amable, el único problema fue que batallamos con el agua caliente Todo lo demás estuvo súper bien. Súper recomendable
Stayed 4 nights in Oct 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia, la señora Enriqueta es muy amable y esta siempre al pendiente
Stayed 1 night in Aug 2023

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue de lo mejor la estadía, la señora que está en el departamento es la mejor, te hace sentir muy bien. El lugar está muy muy bonito.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, muy tranquilo y lo mejor es que permiten el acceso a mascotas
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place

Casa ITZAE is really beautiful. The Lady that works there is really nice and helpful. The location is great.
Stayed 1 night in Oct 2023

10/10 Excellent

yuridia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación solo no me gusto que exista diferencia entre los que pueden o no tomar el desayuno
Stayed 1 night in Aug 2023

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, amenities
Definitivamente es un lugar con una excelente ubicación. Me parece que las habitaciones y son pequeñas, puertas extremadamente estrechas, más aún el baño. El lugar en general es agradable y da la sensación de estar en una casa. Creo que podrían ser menos habitaciones pero más confortables.
Stayed 1 night in Dec 2023

6/10 Okay

OMAR HERNANDEZ

Liked: Cleanliness, staff & service
El estacionamiento es muy caro
Stayed 1 night in Nov 2023

2/10 Terrible

Juan Carlos

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La habitacion era muy chiquita, reservamos una habiatacion y nos dieron otra, el ba;o es muy chico e incomodo, muy viejo el lugar.

4/10 Poor

Lizeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the design. Did not liked the narrow sopace in room and bathroom.
Stayed 3 nights in Jul 2023

2/10 Terrible

ANGEL JESUS

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No es lo que ponen en fotos, el lugar es terrible
Stayed 1 night in Aug 2023

4/10 Poor

Eduardo

Liked: Staff & service
Disliked: Room comfort

Be aware of

Its important to specify that there are 3 rooms that share an extremely small bathroom. Rooms that face the street are very loud and noisy. Separation between rooms are not sufficiently isolated you here everything and I mean everything from the room next to you. The only best thing about this place is the location
Stayed 2 nights in Nov 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities
Itzaee is in the middle of the most delightful neighborhood, walkable, safe, and a gastronomical neighborhood that astounds. It is quiet, my room had a window that let in just the right amount of light. The lady in charge while I was there was exceptionally hospitable, and helpful in pointing in the right direction, they even arrange for a taxi on their own cell phones. However, the hot water did not work, it was either too hot, or cold and I took cold showers. Regretfully that is important to me. The electrical plugs were unreliable
Stayed 3 nights in Aug 2024

4/10 Poor

CELIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad está en una excelente ubicación pero con muchísimo tránsito. Está rodeada de miles de restaurantes y encontrar un lugar para estacionarte es imposible. El edificio es relativamente viejo y la habitación que alquile tenía baño privado, sin embargo no considero que exista higiene ni siquiera en la cama. Olía a humano que antes ya había utilizado esa cama, las toallas igual. El piso suena espantoso y las manzanas que estaban “de cortesía” parecían tener muchísimo tiempo. Podría ser un buen lugar si existiera muchísima más higiene, un buen mantenimiento a las habitaciones y una buena explicación para entrar al departamento. Lo único que lo salva de atención es la Sra Martha (súper amable y atenta en el desayuno) y el joven que nos ayudó en el tema del agua caliente. Yo en definitiva no me volvía a quedar ahí.
Stayed 1 night in Aug 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities, room comfort

FORMAL LAWSUIT AGAINST THIS PLACE

I want to start saying that im going to make a formal lawsuit against this property or hotels.com, because im not getting response from no one. I was bitten by the owners french bulldog , and this is just one of the other 4 dogs she has in the facility. She left all her dogs out without a leash while i was getting in my room and she even said that one in Specific is very aggressive because it has a tumor in the head. I had to scream like crazy to her, so she could come get her dog while it was biting in all foot i even had to kick the dog away and confronted it, i was so afraid for my moms and my integrity. Because the other 3 dogs were getting aggresive too for watching the bulldogs conduct, it was a very dangerous situation and the owner saw everything. In the other hand, Im really upset to hotels.com, because I've being trying to contact them to tell them this situation, not just this situation, but the conditions this person is renting this facility, im a 240lb guy, and i was unable to shower, use the toilet or wash my teeth, this bathroom was literally a 1.5ft x 1.5ft . Unsane....!!!! I was so embarrassed with my mom, because she preferred to use someone elses bathroom intead the one i rented for her. The elevator was so nasty, dirty and in some times wasnt working, forcing us to walk all the way up to the 5th floor, my mom is a 66 year old Hotels.com used to have an impeccable customer service, but im not sure about that anymore... please, please.. dont stay here
Stayed 3 nights in Sep 2022

8/10 Good

Maria Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que no me gudto , es que habia un ruido afuera de mi cuarto , parecido a cuando alguien usa el bano. El ruido se oia toda,la noche y no dejaba dormir.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Apr 2025