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NH Collection Mexico City Reforma

4.0 star property

Choose dates to view prices

A short walk from Angel of Independence Monument, NH Collection Mexico City Reforma provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is AED 541
AED 646 total
includes taxes & fees
31 May - 1 Jun

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About this property

NH Collection Mexico City Reforma

  • Upscale hotel near Paseo de la Reforma
  • A short walk from Angel of Independence Monument, NH Collection Mexico City Reforma provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • Other perks at this hotel include:
    • An outdoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and a water dispenser
    • Tour/ticket assistance, concierge services, and smoke-free premises
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 306 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • LCD TVs with premium channels
    • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 689

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 480 to 530 for adults, and MXN 480 to 530 for children
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 250 per day
  • Valet parking fee: MXN 248 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Frequently asked questions

Does NH Collection Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on 31 May 2026 start from AED 541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Collection Mexico City Reforma pet-friendly?

Yes, NH Collection Mexico City Reforma allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 630 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for MXN 250 per day. Valet parking is available for MXN 248 per day.

What time is check-in at NH Collection Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Mexico City Reforma?

Check-out is at noon. Late check-out is available for MXN 689 (subject to availability).

Does NH Collection Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is NH Collection Mexico City Reforma located?

Located in Reforma, this hotel is within a 10-minute walk of Avenida Insurgentes, Paseo de la Reforma, and Angel of Independence Monument. U.S. Embassy and Chapultepec Park are also within 1 mi (2 km). Insurgentes Station is only a 3-minute walk and Sevilla Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 834 out of 1506 reviews
Rating 8 - Good. 323 out of 1506 reviews
Rating 6 - Okay. 157 out of 1506 reviews
Rating 4 - Poor. 97 out of 1506 reviews
Rating 2 - Terrible. 95 out of 1506 reviews

Reviews

Verified

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view in the rooms, the staff was very friendly and attentive. Very nice location In Mexico City.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Aybil

Liked: Cleanliness, property conditions & facilities
Great location, good breakfast options. Friendly staff. Comfortable bed.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Many restaurants, bars and coffee shops to choose from.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Great location, staff and the rooms were a good size.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great staff, great breakfast!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Always a great pleasure to stay at this hotel. Very walkable, convenient, staff great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Central to excellent restaurants and pickup location for excursions!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and functional hotel. Sometimes a bit overpriced, but if you get a good deal, go for it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, amenities
Staff very nice, good location and nice breakfast.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mawuto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with great staff
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was very helpful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of good restaurants within 20min walk of the hotel. The room was comfortable, and quiet. It was worth the price. Next to a small grocery store for your daily needs
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Isabel N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, friendly staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, upscale hotel. Great location. Next to a police station so you feel quite safe. Says its a heated pool but its barely warm and does not get direct sun. Staff are kind and accommodating.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, the bar / restaurant was very good just a bit pricey. Conveniently located to shops and attractions and down the street from the Federalies so extremely safe! Didn't use the pool because it was to cold out.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than expected. Efficient, clean, well located.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great staff.
Stayed 8 nights in Oct 2025
Verified

8/10 Good

VERONICA

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean, and the staff was so nice. Love it here
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredible. Looked after us well during an earthquake.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was extremely helpful and friendly. Everything was perfect!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were greeted by english speaking staff there are 2 concierge these guys can get you any thing and also a safe ride any ware the reast raunt is great and clean food for breakfast and dinner amazing. Room clean hotel clean nice atmosphere. Bar is excellent also a coffe shop and atm on site that are nice this hotel is excellent we had a family of three and they made our stay amazing 24hr room service we came back late one night from a tour they brought us food and the room service was excellent. If you want a clean safe stay come here you could spend the whole day just exploring this hotel and its offerings. Marco Castilleja Boise Idaho USA
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Helaman

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. Great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean and high quality conditions overall. Fantastic breakfast buffet.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Ashley

Disliked: Amenities
Unimpressed. The room was tiny. Couldn’t adjust the a/c and it was FREEZING. The pool was practically abandoned and gets very little sunlight. The entire hotel is just sooo dark and dim. Food at the restaurant was good, as was the service. But I wish I had stayed elsewhere
Stayed 1 night in Mar 2026
Verified

8/10 Good

Julian

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location in Zona Rosa. Easy access to the underground rail. The hotel is modern and welcoming. The breakfast service was excellent with friendly waiters and plenty of choice. We had a serious issue with the cleanliness of the hotel room - but we spoke to the manager who was apologetic and made amends.
Stayed 5 nights in Jan 2026