"Late check in, but no towels, and none available."

"I don’t usually write reviews but we were very disappointed in the way business ran here last night- I had booked a room here through Expedia over 2 months in advance. Still have the confirmation. We were in Hershey for a day at the park/ concert and intended on crashing here afterwards so we didn’t have to drive all the way home. When we arrived I gave my name, and the man started off by saying there was just no reservation under that name. I pulled out my confirmation, and magically he was...

"Room was clean. Staff was great let me check in early for a small fee. Even put me in a room across the hall from a friend who was also staying there."

"This is no longer a hotel!!! They converted it into a shelter but still allow people to make reservations??? An absolute nightmare having an exhausted baby, a front desk worker who was not helpful in offering solutions to the fact that suddenly we had nowhere to stay with no warning. Absolutely unacceptable."

"Dirty room, dirty bedding, stained bedsheets and blankets"

"The environment and the staff"

"This hotel has a lot of potential but unfortunately it’s very old and run down. The price is too high for this kind of quality. The rooms are very out dated, bed sheets are literally dirty and stained. The bath tubs needs serious replacement and the sink doesn’t drain properly which overflows. The staff is nice and the location is convenient."

"Missing some towels otherwise good."