4/10
Room was great, blackout curtains good, climate control good, noisy refrigerator (had to turn off to sleep), good in room coffee,private bath seperate from dressing area is a must since no ventilation fans for toilet use. Bed average. Pillows one size and too tall for me. No coffee on a Saturday AM in food court is unacceptable and having to use paper plates and plastic ware on weekends makes for a bad breakfast experience at such a nice pricey hotel.Food staff unfriendly when questioned about both. The GM would not honor the advertised 15% discount because the room was booked via Expedia. Expedia would not honor the discount either which was not understandable? Lesson is book straight with property and not Expedia for flexibility in rates. Will stay at the Holiday Inn Express on our next visit as had great visit with them 2 weeks prior.
Derek
أقام 3 ليالٍ في شهر مايو عام 2025