Located near the airport, this family-friendly resort offers free water park access. Enjoy a breakfast buffet, hot stone massages at the spa, and dine at four restaurants. Free WiFi for up to six devices is provided.
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 0.30 per accommodation, per stay
Tourism fee: EUR 3.56 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from April 09 to November 03
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does One Resort Aqua Park & Spa have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is available 24 hours a day.
Is One Resort Aqua Park & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at One Resort Aqua Park & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at One Resort Aqua Park & Spa?
Check-out is at noon.
Are there all-inclusive benefits at One Resort Aqua Park & Spa?
Yes, the property is all-inclusive.
Where is One Resort Aqua Park & Spa located?
Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Kasbah of Sousse, Spring Land, and Boujaffar Beach. Sousse Beach and Souq er-Ribba are also within 9 mi (15 km).
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Service was great,i would like to visit this place again
othmane
Stayed 3 nights in Oct 2023
Verified
6/10 Okay
Anisse
28 October 2024
Disliked: Staff & service
Le personnel peu aimable qui offre une qualité de service pitoyable
Anisse
Stayed 7 nights in Oct 2024
Verified
4/10 Poor
Nicolas
31 August 2024
Disliked: Cleanliness, staff & service, amenities
Dès notre arrivée à la réception, le personnel peu souriant nous a interpellé. Nous avons clairement connu mieux comme accueil en Tunisie (ou ailleurs).
Déception en découvrant notre chambre qui n'était pas un bungalow mais une résidence de 2 étages avec 10 chambres par palier collées les unes aux autres. Pour le côté village paisible mis en avant sur les photos, c'est loupé. Les chambres famille ne seraient situées qu'à cet endroit. Cette information nous aurait été très utile avant de réserver !
Enfin du positif avec l'aquapark, le baby aqua, la rivière et la piscine principale.
Les bars à pâtes, burgers et glace sont très appréciables.
Le restaurant principal est bruyant mais trop compliqué d'obtenir une table à l'extérieur certains soirs. Les tables et les sets ne sont pas nettoyés après chaque changement de personnes, un coup de chiffon vite fait. Donc côté propreté pas terrible mais je n'accable pas le personnel de salle. Ils sont en sous effectif avec le nombre de vacanciers présents c'est indéniable.
Le coup de massue final est arrivé avec le non nettoyage de notre chambre 3 jours consécutifs (apparemment faut donner des pourboires pour que le travail soit fait, perso je préfère donner quand c'est bien fait) et les mensonges répétés du personnel de réception.
Merci à Salah (directeur de l'hébergement) et Sihem (relation client) pour avoir essayé de transformer nos derniers jours en ce qu'ils auraient dû être dès le départ mais la déception était déjà trop profonde.