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HG Hotel Cappelli

3.0 star property
Hotel in Montecatini Terme with free breakfast and a seasonal outdoor pool

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HG Hotel Cappelli is near Terme di Montecatini. Start your day with a breakfast buffet, explore the area, then enjoy regional specialties at Ristorante Giulio. Relax by the seasonal outdoor pool or find quiet moments in the hotel's library.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Minibar
Satellite channels
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Non Smoking

Classic Triple Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Minibar
Satellite channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Classic Single Room, 1 Twin Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Minibar
Satellite channels
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Map
Viale Alessandro Bicchierai, 139, Montecatini Terme, PT, 51016

What's nearby

  • Terme Excelsior - 5 min walk - 0.4 km
  • Terme di Montecatini - 5 min walk - 0.4 km
  • Terme Tettuccio - 6 min walk - 0.6 km
  • Piazza del Popolo - 6 min walk - 0.6 km
  • Funicolare Cablecar Railway - 10 min walk - 0.9 km

Getting around

  • Montecatini Centro Station - 9 min walk
  • Florence Airport, Peretola (FLR) - 36 min drive

Restaurants

  • ‪Pasticceria Giovannini - ‬7 min walk
  • ‪Libertine Bistrot - ‬3 min walk
  • ‪Caffé Granduca - ‬6 min walk
  • ‪Pizzeria Da Simone - ‬2 min walk
  • ‪Cibus - ‬5 min walk

About this property

HG Hotel Cappelli

Property highlights
Consider a stay at HG Hotel Cappelli and take advantage of a free breakfast buffet, a terrace, and a garden. The on-site local and international cuisine restaurant, Ristorante Giulio, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool along with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • Luggage storage, tour/ticket assistance, and a vending machine
  • Smoke-free premises, a front-desk safe, and a reception hall
Room features
All 68 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, tubs or showers, and free toiletries
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

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The price is AED 157
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 7 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Giulio

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to August

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cappelli Montecatini Terme
Hotel Cappelli
Hotel Cappelli Montecatini Terme
Best Western Montecatini Terme
Montecatini Terme Best Western
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli
HG Cappelli Montecatini Terme
HG Cappelli
Hotel HG Hotel Cappelli Montecatini Terme
Montecatini Terme HG Hotel Cappelli Hotel
Hotel HG Hotel Cappelli
HG Hotel Cappelli Montecatini Terme
Hotel Cappelli
Hg Cappelli Montecatini Terme
HG Hotel Cappelli Hotel
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli Hotel Montecatini Terme

Frequently asked questions

Does HG Hotel Cappelli have a pool?

Yes, this property has a seasonal outdoor pool.

Is HG Hotel Cappelli pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 7 per day. Limited spots are available.

What time is check-in at HG Hotel Cappelli?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HG Hotel Cappelli?

Check-out is at 10:00 AM.

Does HG Hotel Cappelli provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is HG Hotel Cappelli located?

Situated in Montecatini Terme, this hotel is within a 5-minute walk of Terme Excelsior, Terme Leopoldine, and Terme di Montecatini. Terme Tettuccio and Piazza del Popolo are also within 10 minutes. Montecatini Centro Station is 9 minutes by foot and Montecatini Terme Station is 10 minutes.

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HG Hotel Cappelli Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 57 reviews
Rating 8 - Good. 24 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very good and helpful. The place is clean
Stayed 5 nights in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, amenities, property conditions & facilities
positivo. check in, personale e pulizia camere negativo. la colazione poca e di bassa qualità
Stayed 1 night in Nov 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, amenities
L'albergo mostra i fasti di un passato recente, estremamente pulito e personale cordiale, putrroppo però in un ambito di declino insieme a tutto il paese
Stayed 1 night in Jul 2025

2/10 Terrible

Carlo Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August! We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer! We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive. The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty. This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!
Stayed 1 night in Aug 2025

6/10 Okay

Tenna

Liked: Cleanliness, staff & service

Slidt hotel men god service

2 overnatninger for 2 voksne og 2 børn. Lækker pool Hotellet er slidt, men absolut brugbar til den pris vi fandt. Ikke så stort udvalg i morgen buffeten
Stayed 2 nights in Jul 2025

8/10 Good

René

Liked: Staff & service

Fint men lidt slidt hotel

Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que je devrais m'estimer heureux d'avoir cette prestation médiocre. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Stayed 1 night in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
tutto benissimo personale gentilissimo camera pulitissima , ottima colazione un po' scomodo per il parcheggio ma tutto sommato tutto ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breve vacanza di relax

Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna Maria

Liked: Staff & service, amenities, property conditions & facilities
Centrale
Stayed 1 night in Oct 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione centrale, personale super gentile. Piscina e idromassaggio inclusi. Da tornare sicuramente
Stayed 1 night in Sep 2022

10/10 Excellent

ALESSIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto a posto ci ritorno sicuramente
Stayed 1 night in Sep 2022

8/10 Good

Kari

Liked: Cleanliness, staff & service
Helt greit, hverken mer eller mindre. Forferdelig harde og store puter.
Stayed 4 nights in Aug 2022

6/10 Okay

Tommy

Liked: Cleanliness, property conditions & facilities

Okay

Fint Ift. Den billige pris vi fik. Dårlig seng og ikke ret meget hjælp af personalet. Fik lov til at benytte pool før indcheckning hvilket var super positiv.
Stayed 1 night in Aug 2022

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel un peu vieux jeu mais efficace

Fidèle à la description pour une fois Chambre spacieuse et confortable Seul problème le parking c’est dans la rue et payant sinon séjour impeccable
Stayed 1 night in Aug 2022

8/10 Good

Carmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibile ed accogliente, camera pulita e spaziosa, piscina piccola ma gradevole e rilassantez
Stayed 1 night in Aug 2022

8/10 Good

raffaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doccia grande, bagno con finestra, colazione varia e abbondante, piscina e lettini a disposizione dei clienti
Stayed 2 nights in Aug 2022

10/10 Excellent

LECHAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. La chambre est climatisée et le petit-déjeuner copieux. Il y a aussi un jacuzzi
Stayed 4 nights in Jul 2022

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities

Montecatini

over all is a good hotel. I book a room for paraplegic person, but the room was not.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personnels assez bien. Surtout ascenseur vétusté ainsi que la climatisation dans la chambre dure à régler et très bruyante. Très ancien système
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacanze

Bel soggiorno relax assoluto
Stayed 1 night in Jul 2020

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ringrazio per l’accoglienza la ragazza alla reception....
Stayed 2 nights in Aug 2020

8/10 Good

Luca

Liked: Cleanliness, property conditions & facilities

non entusiasmante

Buone la piscina e la posizione. Impianto di condizionamento deficitario. Colazione dozzinale: in Italia non puoi offrire il cappuccino della macchinetta automatica, fatto col latte in polvere. Un po’ di dignità perdinci
Stayed 1 night in Aug 2020