"Poor communication when arriving after 8pm."

"Really well located apartment, close to the shops of Goya and Serrano. After completing the online check-in process, the flat was easy to access, and with most of the essentials. Shower wasn’t great, fluctuating between hot and cold and with a small shower head, plus shower doors that jammed when trying to close, but it wouldn’t stop us from booking here again."

"Todo estuvo correcto respecto al alojamiento. Lo único negativo fue la experiencia en el check-in: aunque informé con anticipación un retraso de vuelo, (con anticipación de 12 horas), el cobro adicional y la insistencia inmediata en el pago al llegar me hicieron sentir poco bienvenida después de un viaje pesado. Llegué 8:20"

"رائعة جداً الفندق رائع والغرفة وسيعة "

"It is very centrally located. The metro/train stations are 5 minutes away. Gran Via, Retired park, Cibeles are all 5 minutes away. The bus that goes directly to the airport is 10 minutes away. Grocery stores are across the street, as is San Anton Market. Loved the location! The apartment itself is beautiful, clean and very spacious. All the amenities are well-appointed. The check-in is online and was seamless. As we discovered, the online check-in is not common in Spain, even in big cities....

"Close to everything"