Does Global Luxury Suites at Mountain View have a pool?

Yes, this property has an outdoor pool.

Is Global Luxury Suites at Mountain View pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Global Luxury Suites at Mountain View?

Self parking is free at this property.

What time is check-in at Global Luxury Suites at Mountain View?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Where is Global Luxury Suites at Mountain View located?

Located in Shoreline West, this apartment building is within a 15-minute walk of Rengstorff Park and Stevens Creek Trail. San Andreas Fault Trail and Mountain View Center for the Performing Arts are also within 1 mi (2 km). Mountain View Station is 26 minutes by foot.

Global Luxury Suites at Mountain View Reviews, Deals & Photos 2025

About the neighborhood

Located in Shoreline West, a neighborhood in Mountain View, Global Luxury Suites at Mountain View is near a metro station. Shoreline Amphitheatre and Mountain View Center for the Performing Arts are cultural highlights, and some of the area's activities can be experienced at Golfland USA and Blackberry Farm Golf Course. Looking to enjoy an event or a game? See what's going on at Levi's Stadium or SAP Center at San Jose.

Visit our Mountain View travel guide

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10/10 Excellent

Elizabeth

1 May 2025

Liked: Cleanliness, room comfort, communication

Nice

Always a pleasure to stay here

Stayed 7 nights in Apr 2025

10/10 Excellent

John

6 March 2025

Liked: Cleanliness, room comfort, communication

Best deal

Good place for the price

Stayed 21 nights in Feb 2025

10/10 Excellent

Elizabeth

10 October 2024

Liked: Cleanliness, room comfort, communication

Great location

We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.

Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

11 February 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

I liked that it had washer and dryer in room.the room was very nice.

Stayed 3 nights in Feb 2023

8/10 Good

Carissa

16 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

Absolutely wonderful place to stay - except could never ever contact anyone by phone to help in any way. After a long delay they'd send an email and call (which I always missed due to flights so go voicemail) and if I replied to email immediately I'd still not get a response until too late. The Latch system (instead of keys, to enter every door and use elevators) did not work for my phone and no employees understood how it worked. I absolutely needed to have service which I did not inside of the elevator so an employee at the leasing office had to let me in so I could get service at the top floor . It took hours and hours of everyone's time. We were given late checkout as an apology, which I appreciated. (the leasing office people were really uncomfortable because it was not their rental situation, but helped as much as they could. We had just wandered in because we had the wrong address and thankfully they could access our floor in our building)

Stayed 4 nights in Jun 2025

10/10 Excellent

sung

30 November 2023

Liked: Property conditions & facilities, communication

Cleaness!!

Stayed 6 nights in Nov 2023

10/10 Excellent

Kevin

18 May 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

No spices. Limited cookware

Stayed 3 nights in May 2024

6/10 Okay

Courtaney

5 February 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

This property is nice, but everything is automated. During your stay you will never see a front desk person or any person that can assist. All communication/issues are communicated by phone and/or text. There are not physical keys to use. Instead there is a Latch app that you download and use to enter the parking garage, elevator and room/apartment, etc. It takes some time to get used to and not all of the entries & exits are listed logically. For our group, we all used one login and password, just FYI. Not sure we would stay here again, we realized how nice it is to have actual people to talk with at a typical hotel if you have an issue.

Stayed 11 nights in Jan 2025

8/10 Good

Colette

31 October 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.

Stayed 8 nights in Oct 2024

6/10 Okay

andy

20 June 2023

Liked: Cleanliness, amenities, property conditions & facilities

Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.

Stayed 3 nights in Jun 2023

2/10 Terrible

Paul

11 October 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back. Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go. This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!

Stayed 3 nights in Sep 2024

4/10 Poor

Claire

24 March 2023

Liked: Cleanliness

Disliked: Communication

Latch key system made for a horrible experience

Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.

Stayed 3 nights in Mar 2023

4/10 Poor

Janet

13 November 2023

Disliked: Communication

The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.

Stayed 3 nights in Nov 2023

6/10 Okay

Blair

6 April 2024

Liked: Cleanliness, room comfort

Nice Apartment but noisy and access difficult

The apartment is well sized, clean and comfortable and is well located in the centre of Silicon Valley. Unfortunately the apartment fronts onto the El Camino highway and is therefore really noisy between 7am and midnight. Fortunately it quietens down overnight so sleep is possible. In the evenings though it is difficult to hear the TV over the traffic noise. Initial access is difficult as there are two garages and 6 different lifts each access a limited number of apartments - the lifts don't indicate which apartments they service, so if you are unlucky you may have to go up and down 6 lifts before you find the right one. You also need to download an access app to secure entry, so if boy have arrived from overseas and you don't have cell coverage then you are in trouble. It took us two hours to gain access to the apartment and that was only via the assistance of some residents. There is secure underground garage parking which is great but access requires you to get out of the car use your app to access the control pad to then open the gate, regrettably by the time you get back to your car the gates have already started to close again - sometimes you can get in other times you have to repeat the process - if there are two of you then you can use your passenger to trigger the gate whilst you then drive through.

Stayed 8 nights in Mar 2024

10/10 Excellent

Mary

12 November 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply beautiful room

The room was in a fully furnished, brand new apartment building. It was a great way to spend a business trip in which I was traveling with a friend, as we each had our own rooms and bathrooms. The room was utterly gorgeous and very comfortable. It was like having a second home on a business trip. I'd definitely stay here again. Because this isn't a standard hotel, the check in process was a bit different, and could have been simpler. For example, after booking, i received about 5 different emails, each of which expected me to do something different (e.g., notify them how many keys I'd need, or whether I needed parking accommodation). If I had missed even one of them, then check in might have been more challenging. Once I arrived, I could pick up keys from a lock box and head up to my room. Instructions never mentioned that there were two elevators and that there was literally no way to get to my room from the elevator I first chose. I circled the floor for a solid 10 minutes confirming I wasn't crazy. Then I had to physically go to the apartment office to get parking instructions, because despite providing information that I'd need a parking spot, no info was given. Turns out there were no restrictions on parking despite each spot being numbered. Another confusing step was that, despite having received paperwork, there was no mention of my room number on it anywhere. I had to go to the apartment office to ask for help. Quieter than a hotel, but not without noise

8/10 Good

Nitin

4 July 2025

Stayed 4 nights in Jun 2025

2/10 Terrible

Janelle

15 February 2025

Liked: Cleanliness

Disliked: Communication

Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing.

Stayed 5 nights in Feb 2025

10/10 Excellent

Ivonne lucia

1 January 2025

Liked: Cleanliness, room comfort, communication

Excelentes

Fue una experiencia increíble todo muy bien organizado muy bonito el departamento. Limpio y la atención excelente.

Stayed 4 nights in Dec 2024

4/10 Poor

Siho

24 December 2024

Liked: Cleanliness, room comfort

Disliked: Communication

Stayed 3 nights in Dec 2024

8/10 Good

Colette

3 December 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

Stayed 21 nights in Nov 2024

10/10 Excellent

Karetha

12 December 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 3 nights in Nov 2023

6/10 Okay

Tina

15 October 2023

Stayed 3 nights in Oct 2023

2/10 Terrible

Secretary

21 September 2023

Disliked: Communication

Stayed 4 nights in Sep 2023

10/10 Excellent

TAKANOBU

6 August 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

We enjoyed this trip at this apartment.

Stayed 10 nights in Jul 2023

8/10 Good

Edward man Kin

16 June 2023

Liked: Cleanliness, room comfort, communication

Stayed 3 nights in Jun 2023

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