ابحث عن فنادق بالقرب من Mural Tours، في منطقة فيلادلفيا من AED 373

"The air conditioning was not working in my room. It was 80 degrees outside so that wasn’t doable. I told the front desk and they recommended opening a window. After I said that’s not acceptable they offered to bring fans. The thermostats are very outdated. But maintenance and cleaning staff were unavailable in the evening. I left and went to another hotel"

"Loved my stay. Thank you"

"Great hotel that has the potential to be even better. The food was incredible, and the decor was warm and inviting. Staff could be warmer and more welcoming to visitors, but overall it was a great stay."

"Would have liked to give a better rating, but there were just too many isssues with our stay. There was no tv remote in our room. When we spoke with the front desk, we were told someone would get back to us, which they did not. There was no hand soap in the dispenser in the bathroom, and no body wash in the shower. There were leftover Chinese takeout containers in the refrigerator, which were starting to leave an odor. The bed was quite uncomfortable, and we were not sure why it was so low to...

"I traveled solo as elder woman & the neighborhood is lower income & rather run down, but much more quiet than expected. Once inside two separately locked doors, the environment changed dramatically. Even had music playing one day. I was uncertain of the area, but onsite manager was kind, respectful, & helped when I was short of various supplies. Communication with the suites itself was sporadic and slow. I DID appreciate window air conditioning! Temp got to 110 while I was there!"

"They need to be more clean"

"This property was convenient and the customer service was so responsive. Definitely appreciated the proximity to all that we wanted to see. Will stay here again💯"

"The main lobby smelt like animal pee, elevator was slow so we took the stairs most of the time. Neighborhood wasn’t super convenient, and the stay came with no parking details so you have to fend for yourself. You had to pay a $250 deposit hold when you got there (normal for a hotel) and for some reason the front desk kept pushing the one time $50 option that want refundable). The rooms were clean but you could tell common areas in the unit were cleaned just enough, hair ties left around, dust...

"Clean room, friendly staff"

"The room was clean and so are the premises. The majority of the staff are young but very polite. We have been here 10 days and will return if we are in Philadelphia. Very short walk into the city."

"I"

"Room - not clean, with previous guest belongings were still all over the room. Cleaners - never came 2hrs after there were scheduled. Owners - of the establishment were highly unprofessional. Urgently requesting for me to cancel/refund my reservation 2hrs after check-in bc they had double booked my reservation and would not be able to house my party of 2 for the weekend. They also specified that there were no refunds and gave me a hard time getting my refund. All in all I would not advise anyone...

"DO NOT STAY HERE. We had booked two bedrooms and the one bedroom was not clean. The bed was not made and the towels were not changed and it smelled horrible in there. We had three people so we had to book a different place to stay for the night. We could not get in contact with the hotel after calling multiple times and communicating with hotels.com as well. They are not refunding us. "

"Great location, great staff. Highly recommended."

"Really unique hotel in a great area"