Find hotels near Museum Palmeraie, Marrakech from AED 324

"From the moment we arrived, the staff couldn’t have made us feel more welcome. The room was comfortable and spacious. A few minor maintenance issues but nothing that affected our enjoyment. The breakfast was varied and fresh and plenty of it. The pool was unheated as expected, but a refreshing relief from the heat of the city. The pool area is beautiful and a tranquil oasis from the busy medina."

"Breakfast was fresh abundant."

"The hotel is very beautiful with absolutely stunning gardens – the grounds really make a big impression and create a wonderful atmosphere. The food is very good and the staff is polite and friendly. However, you need to be very careful with room location. Rooms not facing the garden are very noisy, which can significantly affect the stay. Communication by email is also quite poor – we never received replies to some of our emails, including one regarding flowers that were delivered to the hotel and were unfortunately of very poor quality. Overall, we have mixed feelings. On one hand, it is a wonderful and impressive hotel, especially because of the gardens. On the other hand, small issues like noise and lack of email communication negatively affect the overall experience. We would still recommend the hotel, but strongly advise choosing a garden-facing room and confirming important requests in advance."

"i booked the general hotel room and don’t opt for the all inclusive service. i emailed th hotel informing the of my late arrival and requested a shuttle but never heard back. at the airport i saw the driver from the hotel and asked him if i could get a ride and he directed me to a taxi. upon arrival, the front desk staff was nice enough and confirmed they received my late check in a. airport pickup request but didn’t say that either was confirmed simply that they received it. once in my room, There was an immediate odor, smell could have been from the ac being off. the sheets didn’t appear to have been changed, or maybe they were washed nicely, there were some small stains, the breakfast selection was small and didn’t taste or look very good. i ordered a vegetarian wrap with room service and received very hard toasted with raw carrots, and cucumbers and tomatoes, with soggy fries . i also ordered a fruit salad which was slimy, and a glass bottle of soda with no bottle opener. the refrigerator in the room didn’t work, the shower was dirty, the towels were extremely rough and over washed. it didn’t feel like a barcelo brand but more like a. best western. i also tried the hama spa and the service was poor. the description of the service included a body and head massage and a facial and each service felt rushed and poorly delivered. perhaps the staff isn’t trained well. there is no business center to work if you need to. gratuities are expected and even if you tip well they wo"

"Exceptional!"

"Riad is lovely inside and the staff are attentive and friendly. It is to the north of the medina, which is a reasonable walk to the sights, and is closer to neighbourhood shops that are used by local people. This means it is very loud at night - we stayed in the room at the top front of the Riad and visited over Ramadan (so late night activity is expected and reasonable) and although we are heavy sleepers, we barely slept the first night due to constant motorbike noises, children in the street outside, general shouting and talking and then the call to prayer beginning. You can use the air conditioning unit to cover some of the noise but unfortunately this rattles loudly which is also difficult to sleep with. We would really recommend that the Riad put some heavy curtains in the room, potentially some form of sound insulation against the wooden windows and a thicker rug as the noise echoes in the room. It was a shame it was noisy because the staff were so kind and friendly and did check to see if they could swap our room to help us sleep. "

"Hotel was very nice and clean. Staff were friendly and helpful. "

"The drinks that were served were low quality. The alcohol was pathetic. The food was below standard."

"The staff the are very kind and helpful. Elbachir in the restaurant is a great guy. Always there to help when you need it. Over all everyone was great"