We initially were very pleased with the accommodations, but on our second day at the hotel, someone gained entry to our room and stole my wife's laptop and charger. It was out on the desk and was charging. Funny thing, her pocket book was on the desk too, but didn't appear to be touched. The people at the front desk were less than helpful and rude. They said they had no security cameras on the halls for privacy reasons, and no one at the hotel had access to the rooms until after guests check out, when the door codes are erased and housekeeping can enter to clean for the next guests. They implied that maybe she had too much to drink and only thought she had her laptop, and then told her to file a police report. I know she had her laptop and even had to move the desk so that the charger could reach the wall outlet. The safe in the room was also broken and would not close.
Sadly, the hotel is in a great location and priced pretty well, but this whole ordeal tarnished our perception of the Patricia Grand. We hoped we wouldn't have any other issues, because they don't seem to care for the needs of their patrons.
The rest of our stay was very good. Great friends, great food, and great times. But we will not stay at this establishment again for safety concerns.