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Aparthotel

Zenitude Hôtel - Résidences Narbonne Centre

4.0 star property
Aparthotel in Narbonne

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In the heart of the city, Zenitude Hôtel - Résidences Narbonne Centre offers an upscale retreat with a snack bar, laundry facilities, and a tranquil terrace. Guests appreciate the helpful staff and first-rate property condition while enjoying amenities like multilingual support, bicycle parking, free newspapers, in-room WiFi access.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Pet friendly
The current price is AED 256
AED 310 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Studio

Twin Studio | Desk, blackout drapes, soundproofing, iron/ironing board

Twin Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Studio

Double Studio | Desk, blackout drapes, soundproofing, iron/ironing board

Double Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Double Superior

Studio Double Superior | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Double Superior

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 room 4 persons

TV

Apartment 1 room 4 persons

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment 2 Rooms 6 persons

Desk, blackout drapes, soundproofing, iron/ironing board

Apartment 2 Rooms 6 persons

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
18 Boulevard General De Gaulle, Narbonne, Aude, 11000

What's nearby

  • Narbonne Cathedral - 6 min walk - 0.6 km
  • Narbonne Hotel de Ville - 6 min walk - 0.6 km
  • Canal de la Robine - 6 min walk - 0.6 km
  • Les Halles de Narbonne - 6 min walk - 0.6 km
  • Narbonne Market - 8 min walk - 0.7 km

Getting around

  • Narbonne Station - 7 min walk
  • Béziers (BZR-Cap d'Agde) - 40 min drive

Restaurants

  • ‪Le Petit Moka - ‬6 min walk
  • ‪Le Soleil Noir - ‬7 min walk
  • ‪Le T - ‬7 min walk
  • ‪Rive Gauche - ‬6 min walk
  • ‪Hotel Le Mosaïque - ‬5 min walk

About this property

Zenitude Hôtel - Résidences Narbonne Centre

Aparthotel in Narbonne
Along with a snack bar/deli, this smoke-free aparthotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff assistance, and a vending machine are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. Added amenities include a stovetop, an electric kettle, and a dishwasher.
Zenitude Hôtel - Résidences Narbonne Centre offers 122 accommodations with hair dryers and blackout drapes/curtains. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 10 per day)
  • Limited onsite parking

Family friendly

  • Free crib
  • High chair

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16.90 for adults and EUR 6 for children aged 6-12
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 122 units
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16.90 for adults and EUR 6 for children aged 6 to 12
  • Secured self parking fee: EUR 10 per day
  • Pet fee: EUR 5.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Appart'City House Narbonne
Zenitude Hôtel-Résidences Narbonne Centre House
Zenitude Residences Narbonne
Zenitude Hôtel Résidences Narbonne Centre
Zenitude Hôtel - Résidences Narbonne Centre Narbonne
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel Narbonne

Frequently asked questions

Is Zenitude Hôtel - Résidences Narbonne Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 5.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Zenitude Hôtel - Résidences Narbonne Centre?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Zenitude Hôtel - Résidences Narbonne Centre?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Zenitude Hôtel - Résidences Narbonne Centre located?

Located in the heart of Narbonne, this aparthotel is within a 10-minute walk of Musée du téléphone, Basilica of St. Paul Serge, and Musée Lapidaire Narbonne. Canal de la Robine and Narbonne Hotel de Ville are also within 10 minutes. Narbonne Station is 7 minutes by foot.

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Reviews

Zenitude Hôtel - Résidences Narbonne Centre Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

7.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 472 out of 1261 reviews
Rating 8 - Good. 538 out of 1261 reviews
Rating 6 - Okay. 163 out of 1261 reviews
Rating 4 - Poor. 59 out of 1261 reviews
Rating 2 - Terrible. 29 out of 1261 reviews

Reviews

4/10 Poor

Gabriela Pacheco

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
No tuvimos servicio de agua caliente y eso fue fatal, la habitación olía un poco desagradable aunque muy buena ubicación y la chica de recepción muy amable , habitación muy amplia con cocinera equipada y la cama en excelente estado
Stayed 1 night in Nov 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful & polite checkin - I can’t remember his name but he spoke very good English which was much appreciated!! Location was good about a 10 min walk to the train/bus station. Breakfast had a nice variety to choose from & we were pleased they offered a petite breakfast for those of us only wanting a light meal. Our room was a good size, quiet & clean. Our bed was comfortable and it was nice to have the small kitchen to prepare meals. I would definitely recommend Zenitude & I will look for other locations in my travels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherrlyn

Liked: Cleanliness, property conditions & facilities, communication
close to train station? carefour, restaurants, cathedral, canal, les Halles. totally pleased with everthing. staff very accomdating!
Stayed 2 nights in Oct 2025

8/10 Good

liane

Liked: Cleanliness, property conditions & facilities, communication
For a 4 star i would suggest maintenance be completed on door to first floor rooms - it has been hacked open fir some reason and never fixed - no excuse. Not very diligent in keeping breakfast food stocked. Bed pillows are very big, square and hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

Jérôme

Liked: Cleanliness, amenities, property conditions & facilities, communication
Le personnel est aimable et arrangeant
Stayed 1 night in Sep 2025

4/10 Poor

Aki

Disliked: Cleanliness, property conditions & facilities, communication
夜に急にお湯が出なくなった為、レセプションの方にその旨を伝えたところ、バスルームのみ別の部屋のを使用させてもらいました。翌朝に技術担当者に連絡をすると言っていましたが、翌日の夜に再度お湯が出なくなりました。 きちんとメンテナンスされていないのも問題ですし、
Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, room comfort, communication

Great stay

Rooms were large and comfortable with very good aircon, great location with shops, bars and bakeries nearby Rooms had a small kitchenette with hob, fridge, kettle etc which was very handy! Staff were friendly and helpful Only complaint was I drank the tap water twice and felt really sick, and it left a terrible smell in my water bottle, so would assume it’s not drinkable but it wasn’t signposted Overall would recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Virginie

Liked: Cleanliness, room comfort, communication

Personnel très sympathique

Le personnel est très professionnel , accueillant et sympathique. Les chambres sont propres et la literie confortable .
Stayed 1 night in Aug 2025

10/10 Excellent

Delphine

Liked: Cleanliness, room comfort, communication

STUDIO bien équipé

STUDIO 2 personnes bien équipé, propre, bien agencé, literie super, personnel trés sympatique et courtoie. Idéalement situé dans NARBONNE
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bien situé et fonctionnel
Stayed 2 nights in Aug 2025

10/10 Excellent

Anand Rao

Liked: Cleanliness, room comfort, communication

Bom com internet ruim

A internet é ruim.
Stayed 2 nights in Aug 2025

10/10 Excellent

P A

Liked: Cleanliness, room comfort, communication
Excellent little pristine studio, very central to the historic zone, canal walks/trips and train station. Also the buses to the various beaches leave from right outside the door. So location cannot be bettered. The staff are lovely, friendly & professional and gave us the quiet room I’d requested for our 4 days - thank you, much appreciated! The kitchenette was small but well equipped for self catering, very comfy beds, good sound proofing and A/C so it ticked all my “essential” boxes & would definitely return.when in Narbonne.
Stayed 2 nights in Aug 2025

2/10 Terrible

TZELALIDOU

Disliked: Room comfort, communication

Worst Experience Ever

We booked a double room for 6 days. We were given one of the 12 rooms on the ground floor. Absolute ruin of our vacation. The window on the street. Noise day and night from the parking lots, the conversations of those passing by on the sidewalk, and of course permanently closed shutters because our personal lives were in common sight. There was not even a bedside table to put a glass of water on for the night. We asked and they brought us one and a second after our insistence. Of course they took them from another room. A single socket in the bed and the room was very small. The wardrobe was very small also and in there was the water heater as well. The stuff was very polite and did their best. Also the room was clean. Be careful when you book and make sure you don't get one of those twelve "rooms" on the ground floor...
Stayed 6 nights in Aug 2025

10/10 Excellent

Maite

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Alojamiento cerca de estación de tren

Cama muy cómoda , todo muy limpio , personal muy amable , cocina equipada con vajilla , hervidor agua y microondas . He encontrado a faltar cubos de basura más pequeños para residuos orgánicos , solo hay uno y he tenido que depositar envases junto con orgánico + papel / cartón . Estaría bien unas bolsas de basura más pequeñas para poder segregar los diferentes tipos de residuos y poder depositarlo correctamente en los contenedores neumáticos de la via pública .
Stayed 2 nights in Aug 2025

10/10 Excellent

Dagmar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Frühstück ist reichhaltig, und alles ist sehr sauber. Vor allem das sehr kompetente und freundliche Personal ist super.
Stayed 1 night in Aug 2025

10/10 Excellent

Francine

Liked: Cleanliness, room comfort, communication
Parfait
Stayed 1 night in Jul 2025

4/10 Poor

Christa

Liked: Cleanliness
Disliked: Room comfort, communication

No room cleaning for four days.

It started with the check-in lady who was quite unpleasant, followed by zero room service for four days. No new toilet paper no fresh towels nothing. We got a little bit of sand on the floor and had no way of getting rid of it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort, communication

1 night stay

We stayed here for 1 night before heading to a wedding. Good location for shopping and restaurants. Staff were friendly and helpful
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Communication
Bon rapport qualité prix
Stayed 1 night in Jun 2025

10/10 Excellent

Katia

Liked: Cleanliness, room comfort, communication

Pratique

Idéalement situé entre la gare et le centre. Une navette gratuite passe tous les 1/4 d'heure aux arrêts les plus proches, désservant entre autre la gare, et le Grand Buffet. Le petit déjeuner est correct pour tous les régimes alimentaires, avec une large plage horaire.
Stayed 1 night in Jun 2025

10/10 Excellent

Andre

Liked: Cleanliness, room comfort, communication
Ville agréable. Halle très sympathique
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parfaitement situé en centre ville. Bien pour rayonner ds région proche
Stayed 1 night in Jun 2025

6/10 Okay

Alain

Bon rapport qualité prix mais pas 4 étoiles

l'hôtel affiche fièrement 4 étoiles dans sa présentation! je ne sais pas sur quels critères les appart hôtels obtiennent leurs étoiles mais comparé à un hôtel 4 étoiles on tombe de très haut. En arrivant, l'hébergement se situe en centre ville, le bâtiment est poussiéreux, la porte d'entrée et le hall sont fatigués par le passage et la déco est à 0 digne d'un hôpital. les murs sont en papier fibre de verre peints en blanc et rayés par les chariots et les bagages. L'ascenseur est dans le même état (parois rayées et quelques boutons cassés). les chambres (ou plutôt appart) sont dans la même veine pour la déco = sols gris murs blancs. L'ensemble est apparemment propre mais pas dans le détail. les rideaux sont noircis aux aérations des fenêtres et au sol et une légère odeur d'égout remonte dans la salle de bain (supportable mais pas agréable). quelques petits défauts d'entretien apparaissent ça et là : aérateur plastique de la fenêtre cassé, réfrigérateur sur trois pattes, fenêtre récalcitrante à la fermeture... L'appart n'est pas non plus un modèle de silence, le voisin du dessus n'arrête pas de bouger des meubles (table tirée, poussée ??? jusqu'à 23h) et on l'entend bien. Notre chambre jouxte la descente des eaux de pluie et ce jour la nous essuyons un orage. L'eau qui circule dans les tuyau provoque du bruit. Bref, vous l'aurez compris l'hôtel est fonctionnel et confortable mais de la à afficher 4 étoiles c'est limite! Reste le prix qui est imbattable en centre ville.
Stayed 1 night in May 2025