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Hotel Hacienda Dorotea

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour front desk

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1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Exterior
Reception
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

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View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Double or Twin Room

Highlights

Patio
Yard
Separate dining area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Dining table
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

About the neighborhood

Map
Carlos Segundo Morales, Natales, Magallanes y la AntƔrtica Chilena

What's nearby

  • Mirador Cerro Dorotea - 9 min drive - 5.4 km
  • Costanera - 9 min drive - 5.7 km
  • Cueva del Milodon - 10 min drive - 6.1 km
  • Puerto Natales Casino - 10 min drive - 6.4 km
  • Plaza de Armas - 10 min drive - 6.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ā€ŖPizzeria Mesita Grande - ā€¬10 min drive
  • ā€ŖAsador PatagĆ³nico - ā€¬10 min drive
  • ā€ŖPizzeria Napoli - ā€¬10 min drive
  • ā€ŖLast Hope Distillery - ā€¬10 min drive
  • ā€ŖEl Brisket - ā€¬9 min drive

About this property

Hotel Hacienda Dorotea

Hotel in the mountains
Take advantage of free breakfast (local cuisine), a garden, and a playground at Hotel Hacienda Dorotea. The on-site restaurant, Mirador de las MontaƱas, features garden views and dinner. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Coffee/tea in the lobby, concierge services, and a vegetable garden
  • Luggage storage, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and separate dining areas, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Heated floors, hydromassage showers, and free toiletries
  • Private yards, separate dining areas, and heating

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of CLP 50

Restaurants on site

  • Mirador de las MontaƱas

Things to do

  • Books
  • Playground

Family friendly

  • Dining table
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Frequently asked questions

Is Hotel Hacienda Dorotea pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Dorotea?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Dorotea?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda Dorotea?

Check-out is at noon.

Where is Hotel Hacienda Dorotea located?

Situated on the boardwalk/promenade, this hotel is within 6 mi (10 km) of Mirador Cerro Dorotea, Costanera, and Cueva del Milodon. Old Pier and Puerto Natales Casino are also within 6 mi (10 km).

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Hotel Hacienda Dorotea Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 46 reviews
Rating 8 - Good. 2 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Weilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original farmhouse with a beautiful view. Location far from the city, doesnā€™t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Buche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic Gem

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Stayed 5 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and rustic

Cute and rustic. The hotel restaurant for dinner and breakfast was delicious. The views from the room were beautiful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

We thoroughly enjoyed our stay here. The room was spacious with a comfortable bed and lovely view. This is an individual place with a great deal of attention to detail and original features. The staff were excellent and very helpful before we arrived as we needed a driver to take us to Punta Arenas, they found us a driver and helped organise everything, very much above and beyond what might be expected. Breakfast was included and was good, we had an evening meal too, not quite so good, a lot of the menu was unavailable. Nevertheless we were able to eat, enjoy a lovely view and friendly staff so we were happy. Very much recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Hacienda Dorotea was absolutely perfect! Beautiful setting with helpful staff and extremely comfortable rooms. We have stayed in several hotels in Puerto Natales and this was the best by far and a reasonable price. It is just outside of town so a car is helpful, but there are lots of taxis so it is easy to get to. Overall I highly recommend!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps
Stayed 3 nights in Feb 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place! The photos do not do it justice. Beautiful grounds, amazing views, comfortable accommodations. Staff were welcoming and accommodating. I would never consider staying anywhere else! About 5 mins from the center of town
Stayed 1 night in Feb 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we could give this place 10 stars we would. If you are Puerto Natales this is place to stay. The rooms have amazing ceiling to floor windows. A very fun unique property. It checked all the boxes. Wonderful staff, fantastic shower, comfortable beds and amazing breakfast. Perfect stay.

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds and linens Out of town but it was short cab ride

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hacienda Dorotea at low season so I guess we were the only guests at this time but we really loved the welcoming atmosphere, breakfast was diverse, the window view is something else, the room is clean, you feel safe even though there is no much people around the hotel area, the location is out of Puerto Natales, so it takes like 8 minutes on Uber
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Every room with a stunning view. Amazing hotel!

It was the perfect location for us. The rooms are spacious, clean, and with a very unique style of reycled woods, which we loved. The atmosphere is quite special and every room has a huge window looking at the mountain range which was exquisit. Super comfortable beds as well. The staff was really nice and helpful with everything. The hotel is situated outside of Puerto Natales, so you need a taxi or a rental car to get to town. We loved everything about our stay and would definitely recommend and come again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a destination in itself! It was the perfect place for a relaxing vacation. I was able to book a day tour of Torres del Paine National Park that picked me up from this hotel, so even if it's not in the central part of Puerto Natales, it isn't too far out either. The staff was lovely. If you are afraid of dogs, be forewarned that there is a very friendly medium sized dog named Lucas who sometimes greets guests as they arrive.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It was our favourite hotel in our 17 day stay. Super quaint place just outside of Puerto Natales. Farm setting with rolling hills and mountains in view. Our only feedback was that the signage on the front of the building was lacking but once we got into the back door, we loved every second and were relieved!! Would recommend a sign on the front of the building just to make it a bit more welcoming on first glance and a fridge in the room :)
Stayed 3 nights in Jan 2024