Find all hotels by Best Western in Navasota, TX from AED 336

"This hotel is very old and dated, which would have been okay if it had been clean, but it was not. The room smelled unpleasant odors, with a sewage smell coming from the kitchen sink. There was a dead cockroach on the floor, mold in the bathroom, sticky furniture, and hair and stains on the walls. The room felt more like an old apartment that had not been properly cleaned or maintained in decades. The reviews and photos did not match our experience. The pool was green and appeared not to be open yet. The only positive was that the breakfast was good for the price."

"Unfortunately, I'm unable to give Margaritaville Lake Resort a 5-star review due to the poor treatment I received from their assistant manager Amanda after my stay was complete. She lacks the ability to resolve issues and effectively communicate with customers. My credit card was over charged $265 which she initially stated the funds would be released. The refund was never initiated from their end and once this was brought to her attention, she would no longer speak with me. I'm a part of a leadership staff as well and one rule we definitely abide by is owning customers issues start to finish. Amanda did not and in my opinion can use some additional training classes on customer service. This property is a gem, and I planned on returning prior to this incident however that has changed since I was handled with such disregard by Amanda. "

"The hotel is awesome !!!"

"Plenty of parking. Room not thoroughly cleaned, found beer bottle cap on table. Swimming pool was dirty. Dog in next room barking frequently. $60 cash security deposit not mentioned when reserving the room. Front desk staff not friendly. Staff was rude when checking out,as if not wanting to return deposit. "

"Good breakfast "

"GREAT STAY"

"Great hotel. Will definitely stay there again."

"Yes"

"Jill the front desk attendant was so friendly and helpful. Rooms were clean and comfortable. Breakfast was amazing. Did not get her name but she kept the area stocked and clean the whole time even with a bunch of high school age kids coming in "