Find all hotels by Extended Stay America in Near West End, VA

"Very walkable area. The hotel offered valet parking so a set it and forget it vibe. "

"Elevator did not work and we were on 5th floor with basement parking. Otherwise great "

"You can’t find a please, thank you, or a clean towel in this place. Hand towels in the room had stains on them, metal lamps rusted, human hairballs, and sheet rock dust on the floor from a wall scrape as further proof that they BARELY clean the floors in between stays. I left a jacket in the room called back four hours after check out and they ‘threw it out’ already. I would say if you get what you pay for, but this was closely priced to other hotels. I’ve stayed at in the area and definitely on the bottom of "

"Clean, classy and safe area"

"Excellent breakfast "

"The only good about this property was Megan, she was very nice. The room wasn’t well clean, there were hairs on the bathroom shower, it’s an old place that haven’t had a renovation in a long time. The photos on the app aren’t nothing like the place. "

"Yes"

"Not clean. In the middle of the night all the plumbing sounded."

"PROS: The area is cute, walkable to buses, and there’s a sweet lobby kitty. The building is historic, with nice architecture. One front desk staff member was awesome, but the others during our stay were a bit less friendly. None were rude or unprofessional. They gave us fresh washcloths when they weren’t able to clean the room. CONS: The walls are so thin, we could hear all of our neighbors’ conversations, even though they were speaking in a normal voice. Our upstairs neighbors dropped their luggage (presumably) on the floor late at night and it was so loud my partner and I both jumped. We could hear their conversations clearly as well. The furniture, wallpaper, and carpet were well past their prime, and were perhaps last updated decades ago. The sink was cracked, and it took several minutes for the hot water to get warm enough to shower each time. The room ceiling had a crack across it. The old wooden baseboards, doors, and molding appeared as though they had been painted over dozens and dozens of times and still seemed to be aging poorly underneath. One day we asked if we could get our room cleaned even though it was around 1pm; they told us it was probably too late, and indeed, they were not able to get to it. The TV had live channels but no streaming. There’s no gym, pool, or onsite parking. The only amenities were Wi-Fi, a hairdryer, and Keurig. It’s definitely not up to par with other similarly priced accommodations. I suspect it gets by mainly on the historic charm."