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The Palace

4.0 star property
Oceanfront paradise offers sun-drenched terraces for relaxation and expert spa treatments for rejuvenation near Negombo Beach

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Travelers at The Palace enjoy oceanfront relaxation and spa treatments like reflexology and detox wraps. The upscale hotel offers free WiFi, a rooftop terrace with sun loungers and pool umbrellas. The attentive staff consistently earns high praise from guests.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

About this property

The Palace

  • Upscale hotel near Negombo Beach
  • At The Palace, you can look forward to a poolside bar, a free daily manager's reception, and a rooftop terrace. Treat yourself to spa services, such as reflexology, thalassotherapy, or a body scrub. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Continental breakfast (surcharge), airport pick-up service (surcharge), and express check-out
    • Express check-in, a water dispenser, and free newspapers
    • Meeting rooms, an elevator, and luggage storage
  • Room features
  • All guestrooms at The Palace include perks such as premium bedding, in addition to amenities like free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Ceiling fans, daily housekeeping, and desks

Similar properties

Front of property
Oasis Beach Negombo
Negombo
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 46 reviews
The price is AED 77
AED 91 total
includes taxes & fees
1 Jun - 2 Jun
Oasis Beach Negombo
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 30
  • New Year's Eve (December 31) Gala Dinner per child: USD 15 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 4.5 for adults and USD 2.25 for children
  • Airport shuttle fee: USD 10 per vehicle
  • Airport shuttle fee per child: USD 5 (from 6 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Palace have a pool?

Yes, this property has an outdoor pool.

Is The Palace pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Palace?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Palace provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 10 per vehicle applies.

Where is The Palace located?

Nestled on the beach, this Negombo hotel is within 1 mi (2 km) of Negombo Beach Park, St. Sebastian's Church, and St Anthony's Church. Negombo Beach and Ave Maria Convent are also within 2 mi (3 km).

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Reviews

Reviews

5.8

6.0

Cleanliness

5.2

Location

6.0

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

Reviews

Verified

2/10 Terrible

Byang gwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

no clean and staffs are not professional.
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay price/location

Check-in not impressing. They had a paper copy of my booking, but didn't know that I had already paid for the stay. Breakfast was not very exiting. Most bowls were almost empty, and it was random which guests was asked they wanted omelet/eggs/beans. I wasn't asked at all. The room had no window. Aircon was good, but I had sweaty motorcycle clothes in the room, so not good enough to clean/dry the air. No hangers makes the closet useless. They didn't see, that my booking was for 3 nights, so room wasn't cleaned after first night. Friendly staff helped quickly when asked.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Riikka

Liked: Cleanliness, staff & service

Negombo Royal Castle

Basic hotel near beach. Staff didn't speak very good english,but they were very helpful. Breakfast was ok. Roof pool was good too. They organised airport transfer what was nice after long flight.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Meishar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

2 nights at Negombo

Seems that hotel was great, but now he became older and suffers from low maintenance.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

There must be better

Arrived late from the airport, only stayed one night. Was pretty basic, staff were not friendly and would not recommend the town.
Stayed 1 night in Dec 2017
Verified

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities

Bra men trångt

Mysigt ställe, dock lite små rum. Jättetrevlig personal, hjälpe oss med allt vi frågade om. Bra läge nära strand och restauranger. God frukost! Fin pool på taket
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is bad hotle with broken furniture abd small room and bad service evry things was bad