New Castle Vacations

"Smoking around the building. Two chairs seemed to be set up permanently for cigar smokers. Raining when we arrived and besides the two cigar smokers there were 4 or 5 people smoking by the entrance door. Apparently smoking is allowed as long as outside. The smoke could be smelled inside. The woman at reception gave us the wrong WiFi password. Got the correct password in the morning. She must have worked at another hotel as well, because password was a totally different format. The man a...

"Nice"

"Room was small but ok. The shower was not working."

"If you want a decent bed and clean room for cheap, this is the place. Our room must have been newly refurbished. The shower basin, plumbing, and tile were brand new. The vanity counter still had the guide markings for cutting the hole for the sink. The tub and tv still had the stickers. The smell was strong when we opened the door but it was the smell of adhesive or some other new construction. We always travel with air freshner anyways. The bed was great. Negatives were the cigarette butts...

"I had a small issue but it was resolved by the staff. My room was clean, for the most part. There was just alot of old furniture in my room. For example, the chair in my room was ripped and it was a real eye sore. I feel like once things are ripped and stained it should be thrown away or fixed. But they just leave and reuse the old furniture instead of replacing it."

"O atendimento na recepção não foi bom, o atendente nem olhava para gente direito, hotel sem Wi-Fi e a tv não funcionava."

"The smoke detector was ripped out of the wall. The beds were dirty with bugs. The walls were peeling. It was a legitimate horror movie."

"I have found several signs of roaches on property They only come clean room once a week as it states on the website but I haven’t had a single person come into my room I have had to ask for everything I need The state there is a pool but it is closed no signs of it being open"