"It was horrible. Got there and there no pots and pans. No extra linens for the pull out couch. We got 14 inches of snow and they didn’t even shovel the parking lot. Had to shovel myself out. Then top it off the bathroom sink was leaking in the floor and they didn’t have maintenance available and didn’t even offer a discount. I was so disappointed. If I could’ve left I would’ve but I was there to see a family relative that was on life support at a nearby hospital. "

"My overall impression was just “meh”. There was no one monitoring the front desk. Finally saw a tiny sign that said to call 0 for help. So I did from the landline on the desk. After ringing for quite a while a man came from the back dressed like a mechanic. He had on a company shirt, but didn’t look professional and didn’t act particularly professional. No greeting. Hardly any engagement. The whole hotel desperately needs to be updated. The dishwasher was running loudly when we got to our room...