2/10
Due to a severe storm, the electricity in the hotel went out. Due to this, we had to check out of the hotel a day early. We were told that we would not get charged for the extra night. We had to walk up four flights of stairs then down four flights of stairs several times with several pieces of luggage. The hotel employee by the name of Gwen was very, very rude. Even our first night at the hotel, the air conditioning unit made so much noise we could not sleep. We requested a room change and Gwen told us, in a very unprofessional manner, that nothing was available. We then called back and spoke to Mary and she was to get us another room. Mary was very nice and professional.
Gwynth
أقام 3 ليالٍ في شهر يونيو عام 2025