Find all hotels by PREM Group Ireland in Northern Europe from AED 485

"We booked the cheapest double but paid £30 to upgrade on check in. The hotel is huge and it was much more grand than I was expecting. The room was still the smallest I think I’ve ever stayed in even though it was an upgrade. Small and functional with a nice en suite and good toiletries (large dispensers). The room didn’t have a view but the bed was comfortable and the Nespresso machine was nice. We didn’t have breakfast and I’m glad because the queue was huge as we left around 9.30. The cocktail bar was nice although the staff seemed to be lacking in customer service. Overall a good stay and a hotel we will return to in the future. "

"Staff was excellent and very helpful. Breakfast was wonderful and Wi-Fi very good - no problems with bandwidth."

"First room we were allocated was disgustingly filthy, muld on bathroom wall and floor, peeling ceramic coating on sink ,no sink plug. Carpet stained and bedsheets dis not look to have been changed . On speaking to reception, we were given an alternative room, which was only marginally better Toilet was cracked and coming away from the wall . You can no longer book the complimentary shuttle, it's first come, first served, which results in a chaotic process and long waits Would we stay again? Never in a million years!"

"Good location. Rooms are tired."

"Hotel staff is nice and helpful. Clean rooms. Very central and within walking distance to all major attractions. I did the breakfast on my last day. It’s 95 DK and a buffet with great selection. I enjoyed it. The lobby is nice and spacious with plenty of space for seating while waiting to check in/out. I used the AeroGuest App and check in was seamless and I had a digital key and was also able to check out through the app as well. I would definitely stay here again."

"Location was excellent. Very close to Victoria street. Great access to the castle, royal mile and restaurants in Grassmarket. Room was just okay, the floor was so loud you could hear everyone walking by and if your partner went to the restroom. The shower had a small glass half door so water got all over the floor when taking a shower. The pool and sauna was a nice add. The room view I purchased didn’t look like the picture. Had very large windows and the room we had just had one smaller window, you could see the castle just not as pictured in the room we were given. You can’t control the temperature of the room so that was a downside. They provide a small fan but sometimes it got really hot. Didn’t eat at the hotel so no opinions of the options. "

"Clean, shuttle"

"Hotel is in a great location restaurants, theme park and shopping centre close by. One the bus route from the airport so easy to get to. Room was a good size and was clean but did not feel very fresh. Terrible drainage issues in shower which resulted in a room change. New room was fresher but unfortunately the drainage issue was not resolved. Anytime someone used their bathroom our bathroom would smell. We resorted to covering the drain when not in use to reduce the smell. Breakfast selection was lovely, lots of choice for everyone and things were replenished quickly. Staff were very nice throughout our staff but we would not return or recommend. Our final days of our trip were noisy and chaotic due to the hotel being overrun with children on a soccer camp. There was nowhere to escape in the communal areas, the lifts were constantly blocked due and the breakfast hall was super busy. I personally felt that it would have been better if one of the breakfast rooms was assigned to the soccer camp and normal residents could use the second room. I reached out to the hotel after our stay but had no response and had to go through hotels.com to resolve my complaint. If you are seeking a hotel with a spa facility then I would recommend Jaczy which has a fun vibe whilst maintaining a level of relaxing. "

"Excellent location across the Thames from Westminster and Big Ben. Located near Waterloo station for easy access to the Underground."