"First timer here. Your phone is your key to everything. So have an adequately charged phone!!! Download your QR codes to your phone's wallet to avoid my experience....I kept getting error messages. 🙄 I checked my luggage in the locker room in the early AM. Had issues with the tech but lovely staff on hand to help. Arrived in the late PM with very little battery on my phone. Issues with tech downloading luggage QR code, and then room QR code from Expedia. Needed more assistance. Alot of...

"Very helpfull staff all the rooms were very clean only thing that was a lillte difficult was that they did not offer any lunch or dinner opptions or ways for you to sort out you own food so u would have to go to other sites or restonts but they do offer a free ferry that is very helpfull"

"The rooms were in need of a refresh however they were clean. Had a great view of the Thames."

"Location wise it couldn’t be better. It did feel a bit strange not having a window in the room, but it did feel cosy. I found everything very dark though throughout the hotel, so I wouldn’t to stay more than a couple of nights. Bed was very comfy and a great shower"

"Very central property! Little touches left in the room! Will definitely be returning!"

"Beautiful room, convenient location. Excellent rooftop restaurant."