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Ibis Nova Serrana

3.0 star property
Hotel in Nova Serrana with a 24-hour front desk and a coffee shop

Choose dates to view prices

Ibis Nova Serrana, in the heart of town, welcomes all travelers. Relax in the peaceful garden or enjoy the arcade/game room. Practical amenities include free WiFi and a convenient snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is AED 202
AED 209 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Accessible (Adapted 1 3/4 bed)

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Suite, 1 Double Bed, Accessible (Adapted 1 3/4 bed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000

What's nearby

  • Nova Serrana City Hall - 13 min walk - 1.2 km
  • Lake Gardens Square - 3 min drive - 2.2 km
  • Calcado Arena - 4 min drive - 2.6 km
  • Shopping Pátio Divinópolis - 46 min drive - 55.0 km
  • Santuario Square - 48 min drive - 56.5 km

Restaurants

  • ‪Black Jack - ‬3 min drive
  • ‪Pizzaria e Restaurante Coelhão - ‬3 min drive
  • ‪Bistrô Nectar do Lago - ‬3 min drive
  • ‪Dari's Bar - ‬6 min walk
  • ‪Gaúcho Restaurante - ‬16 min walk

About this property

Ibis Nova Serrana

Property highlights
At Ibis Nova Serrana, you can look forward to a coffee shop/cafe, a garden, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and a restaurant.
You'll also enjoy perks such as:
  • English breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, luggage storage, and an elevator
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
Room features
All 95 rooms feature comforts such as air conditioning, as well as perks like safes and minibars.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries

Similar properties

Free daily buffet breakfast
Liber Hotel Nova Serrana
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 40 reviews
Liber Hotel Nova Serrana

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: BRL 39 for adults and BRL 39 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately BRL 39 for adults and BRL 39 for children
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Ibis Nova Serrana Hotel
Ibis Nova Serrana Nova Serrana
Ibis Nova Serrana Hotel Nova Serrana

Frequently asked questions

Is Ibis Nova Serrana pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Ibis Nova Serrana?

Check-in begins at noon.

What time is check-out at Ibis Nova Serrana?

Check-out is at noon.

Where is Ibis Nova Serrana located?

Situated in Nova Serrana, this hotel is 0.7 mi (1.2 km) from Nova Serrana City Hall and within 3 mi (5 km) of Lake Gardens Square and Calcado Arena. Shopping Pátio Divinópolis and Shrine of St. Anthony are also within 32 mi (52 km).

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Ibis Nova Serrana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 82 reviews
Rating 8 - Good. 22 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 4 out of 82 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rogério

Liked: Cleanliness, staff & service
Ibiz nunca teve uma boa relação custo benefício.
Stayed 1 night in Apr 2025

10/10 Excellent

JOELMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento da recepção e do restaurante incrível
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nova serrana

Hotel com funcionários iniciantes, com banheiro que vaza água do box, mas funcionários atenciosos. Café da manhã razoável sem muitas opções.
Stayed 3 nights in Feb 2025

6/10 Okay

Renato

Liked: Cleanliness, staff & service, room comfort

Café da manhã

O hotel é bom, mas o café da manhã deixa à desejar.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo, voltarei novamente com toda certeza!!

Ótima, bem recebido, café excelente, estacionamento bem localizado e ótima pré disposição dos funcionários!! Voltarei novamente com toda certeza!!
Stayed 1 night in Nov 2024

8/10 Good

GASTAO

Liked: Cleanliness, amenities, property conditions & facilities
Localização próxima a rodovia, atendendo bem a quem está em rota de viagem. Hotel bastante novo, instalações e espaços bem projetados. Recepção ainda precisa evoluir em treinamento e treinador.
Stayed 1 night in Nov 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Sep 2024

8/10 Good

Matheus

Liked: Cleanliness, staff & service, amenities
A estadia foi bem tranquila, como sempre. Otima equipe de funcionários e tambem otima qualidade do hotel. Dessa vez teve dois pontos negativos, o secador de cabelo do banheiro estava quebrado e o principal, o sabonete liquido do banheiro estava com um cheiro extremamente ruim, sendo impossível de usar. Mas como positivo, indo à recepção fui muito bem atendido, me deram a possibilidade de mudar de quarto ou de trocar o sabonete e receber um secador de cabelo. Optando pela troca dos itens, me forneceram um secador melhor e a troca do sabonete. Entao fica como positivo a equipe de funcionários. De resto tudo positivo demais, limpeza, organização, acomodação, cafe da manha.
Stayed 1 night in Aug 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel incrível demais

Hotel excelente. Atendimento, hospitalidade, ambientes, o quarto, tudo muito bom. Possui estacionamento com abertura 24hrs. Elevadores com medida de segurança. Quarto muito limpo e arrumado, wifi bom, banheiros muito bons e limpos. Café da manhã bom demais, com uma variedade de alimentos. Minha estadia foi nota 100. Com certeza voltarei mais vezes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Welitom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, recepcionista muito educado e restaurante perfeito
Stayed 1 night in Feb 2024

10/10 Excellent

Welitom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem atendido, ótima estrutura
Stayed 2 nights in Jan 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Stayed 2 nights in Jun 2023

4/10 Poor

Henrique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Desastroso atendimento

Inacreditável o atendimento em minha chegada, horrivel e desastroso. Cheguei ao hotel por volta de 18h para realizar o checkin, com muita pressa pois tinha compromissos agendados, quando a recepcao ao realizar o checkin mencionou que estavam sem toalhas. Como assim sem toalhas?! isso mesmo. Devido a um grupo (uma banda hospedada) as toalhas tinham acabado e tinham que esperar chegar da lavanderia que era em outra cidade, isso mesmo, outra cidade. Isso tudo mencionado pelos atendentes. Ainda me perguntaram se eu queria me hospedar. Alem de quererem me deixar sem toalhas de banho, queriam me deixar sem lugar pra ficar tambem. Desastroso!! Após alguns minutos pegaram toalhas em outros quartos e me entregaram. Nao apenas isso, quando entro no quarto, a cama estava sem roupa de cama, lençol, fronha dos travesseiros e cobertores. Mais uma vez tive que ir ate a recepção para providenciarem. O que me atrasou em todos meu compromissos. Muito decepcionado com o atendimento. Espero que a franquia tome as devidas providencias. Desastroso! Estrutura nova, porém equipe e logística horríveis!
Stayed 2 nights in Apr 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações excelentes, próxima à BR, café da manhã muito bom e o único fato a lamentar é falta de garagem, só tem estacionamento na calçada mas, a hospedagem foi ótima
Stayed 1 night in Mar 2023

6/10 Okay

Clayton

Liked: Cleanliness, room comfort
Disliked: Staff & service

Valor no cardápio

Hospedagem foi bom, porem o restaurante deixou a desejar, o valor que esta no cardápio foi diferente que foi cobrado.
Stayed 2 nights in Apr 2022

8/10 Good

ILTON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL ZERADO

TOP D+
Stayed 1 night in Jan 2022

10/10 Excellent

Andre L S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novo Hotel em Nova Serrana

Incrivel, Tudo 100%
Stayed 1 night in Nov 2021

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcos

Stayed 1 night in Jul 2025

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Clerio Antonio

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Marcos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Itamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025