4/10 سيّئ
Melissa
مسافر برفقة عائلة وأطفال صغار
6 أبريل 2026
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
Really bad experience at this hotel. Hotel does not appear as it looks online. Beware before booking. Any area of the hotel outside of the actual room is old, beat up, dirty, paint chipping and smelly. Everything had a musty old smell. While the room was "ok" it lacked cleanliness. There was hair everywhere. All over the floor and in the bathroom. Lipstick on the cups in the kitchen area and on a pillowcase. The fridge handles had gunk all over them. There was a horrible smell coming from one of the cabinets in the kitchen area. We paid for a side ocean view and what we had was a dumpster view. Trash dumpsters were emptied before 7 am waking the whole family up. There was a constant drip of water onto our balcony, but it was not raining. This made the balcony unusable since everything was always wet (yuk). Pool area was dirty, water was cloudy and not clear, my kids didn't even like swimming in it. There was paint chipping off the walls in our bathroom and a big wet/repair spot in the ceiling of the bedroom. The staff were not helpful in fixing any of the issues or helping customers. The whole stay was very unpleasant and we couldn't wait to check out and leave. Would never return and encourage anyone looking at this hotel to keep looking. One of the worst hotels I have ever stayed at.
Melissa
أقام ليلتين (2) في شهر أبريل عام 2026
