"I had a terrible time trying to book my train ticket to Prague, because the Regiojet website was not working. The young woman on the front desk--I wish I had gotten her name--absolutely bent over backwards to help me, and in fact I was able to book the ticket with her help. "

"Hotel was in a quiet but central location with good transport links on the doorstep. I found that there were no issues with the self check-in but I did meet other guests who did. Make sure the hotel has your correct phone number and international dialling code and you'll be fine. Breakfast was basic but everything I needed. The mini kitchen and fridge in the room were a big bonus. Thoroughly recommend "