8/10 جيد
Meghan
مسافر برفقة العائلة, مسافر برفقة شريك
2025 أغسطس 3
عناصر نالت الإعجاب: العاملون ومستوى الخدمة
We stayed here recently and had a mixed experience. The hotel is currently undergoing renovations, and while I’m sure it will look great once completed, the section we stayed in felt quite old and outdated. Unfortunately, our in-room coffee machine wasn’t working on the first day, and to make things worse, there was no coffee available during breakfast—they told us to use our room machine instead, which wasn’t ideal.
Breakfast itself was just okay—nothing special, and certainly not a highlight of the stay. On a positive note, the staff were kind and responsive when I requested extra blankets, which I appreciated.
There is a shuttle service to the parks, but it run once for universal in the morning around 9:00 AM and the last return is at 6:00 PM, so you’ll need to plan your day around that if you’re relying on it.
Overall, the staff were helpful, but the amenities and overall experience fell a bit short. I’d consider staying again after the renovations are complete.
Meghan
أقام ليلتين (2) في شهر أغسطس عام 2025
