"No breakfast provided. Went to do laundry, got quarters from the front desk. She called the manager to see if the wash/dryer worked in which he said yes. Took quarters up stairs to buy detergent, it was empty. Front desk provided detergent. Put laundry in, put detergent in only to find out the washer didn't work. Royal PITA, now I have clothes cover in detergent and have to find a laundry mat. Staff working was helpful and apologetic. I stay in Springfield quite often and there are...

"This property was awful. I was in town for a 5 night stay for a funeral and had no other place to stay. The a/c never worked, I had to go buy my own fan. The towels were gray looking from set in dirt stains so I had to buy my own towels. The hotel staff was too worried about socializing with the live in residents to even take me seriously when I went to the office. There were full size sheets on the queen size bed so the sheets came off every time you played down and I ended up sleeping on my...

"The smoke alarm in the room had been removed, there was a tile in the bathroom was lose and moved around when stepped on, the whole 2nd floor reaked of weed"

"Great place"