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Casa Basalto

3.5 star property
Travelers enjoy local flavors and sunshine during the day at Casa Basalto, then gather for evening cocktails in a social setting with mountain views

Choose dates to view prices

This modern retreat near Galerias Pachuca Mall offers a sunny terrace for relaxation and the Dolina restaurant with authentic Mexican dishes. Guests love the in-room WiFi, convenient coffee shop, coworking spaces, and spectacular panoramic views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Pachuca, Casa Basalto is in a shopping district and near a boardwalk/promenade. El Rehilete Museum and Tuzoofari Zoo are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore David Ben Gurion Park and El Chico National Park. Looking to enjoy an event or a game? See what's going on at Hidalgo Stadium, or consider Auditorium Gota de Plata for a night out. Be sure not to miss outdoor adventures like ecotours, hunting, and hiking/biking trails. Visit our Pachuca travel guide
Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

What's nearby

  • David Ben Gurion Park
    David Ben Gurion Park
    2 min walk - 0.2 km
  • Mexico
    Mundo Futbol Interactive Center
    3 min walk - 0.3 km
  • International Soccer Hall of Fame
    2 min walk - 0.2 km
  • Galerias Pachuca Mall
    7 min walk - 0.6 km
  • Auditorium Gota de Plata
    7 min walk - 0.6 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    65 min drive

Restaurants

  • Cake House
    5 min walk
  • La Tartine
    2 min walk
  • Hallus
    2 min walk
  • Singular Cocina de Brasa
    4 min walk
  • Tacos Memo
    1 min walk

About this property

Casa Basalto

Hotel near Galerias Pachuca Mall
Located close to David Ben Gurion Park and Auditorium Gota de Plata, Casa Basalto provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, Dolina, offers breakfast, lunch, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and a front-desk safe
  • Luggage storage, an elevator, and smoke-free premises
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch Smart TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Building design
Camino Real Pachuca
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,006 reviews
The price is AED 323
AED 383 total
includes taxes & fees
15 Mar - 16 Mar
Camino Real Pachuca
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dolina

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

Is Casa Basalto pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Basalto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Basalto?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Casa Basalto located?

Situated in a shopping district, this hotel is within a 10-minute walk of David Ben Gurion Park, Galerias Pachuca Mall, and Auditorium Gota de Plata. Hidalgo Stadium and El Rehilete Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Basalto Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 200 out of 305 reviews
Rating 8 - Good. 70 out of 305 reviews
Rating 6 - Okay. 22 out of 305 reviews
Rating 4 - Poor. 8 out of 305 reviews
Rating 2 - Terrible. 5 out of 305 reviews

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024

10/10 Excellent

Alan

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

4/10 Poor

Heidi

Great location

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.

4/10 Poor

Matt

Disliked: Property conditions & facilities
Property was nice but lots of noise in the room coming from other rooms
Stayed 1 night in Mar 2024

8/10 Good

Igne Guimel

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Feb 2024

6/10 Okay

francisco

Liked: Cleanliness
Disliked: Staff & service, amenities
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024

6/10 Okay

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023

6/10 Okay

Ame

Los muebles sucios
Stayed 1 night in Feb 2026

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, solo que la cerradura no estaba bien por lo que no me dio tanta confianza al principio
Stayed 1 night in Dec 2025

10/10 Excellent

Yarenny

Liked: Cleanliness, amenities, property conditions & facilities
La higiene muy buena y el trato de los empleados
Stayed 5 nights in Feb 2026

10/10 Excellent

GUILLERMINA

Liked: Cleanliness, property conditions & facilities
Limpio y agradable. Buena ubicación
Stayed 1 night in Jan 2026

10/10 Excellent

Selvya Dannae

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho porque nos hicieron sentir bienvenidos con nuestra perrita
Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Liked: Cleanliness, amenities
Habitación impecable y súper acogedora. Excelente servicio
Stayed 1 night in Jan 2026

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitacion es de buen tamaño y la cama, almohadas super cómodas!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sybil

Liked: Cleanliness, amenities, property conditions & facilities
El personal bastante amable La habitación con muy buen espacio y limpia, solo tiene pequeños detalles.
Stayed 1 night in Dec 2025

6/10 Okay

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones pero si hay mucho ruido externo que no deja descansar desde muy temprano que llegan los trabajadores se escucha sus conversaciones etc
Stayed 1 night in Dec 2025

8/10 Good

hilda luz

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen aervicio
Stayed 1 night in Nov 2025

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, amenities
La habitación estuvo limpia y ordenada. El personal: botones, recepcionista, encargado del estacionamiento y limpieza todos muy amables y atentos. El restaurante el servicio muy atento, amable y cordial. La comida rica. Todo en general estuvo muy bien. Las camas cómodas.
Stayed 1 night in Nov 2025

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación bonita, grande, en excelentes condiciones. Es verdaderamente Pet Friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Contacto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente, servicio.
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarse
Stayed 1 night in Sep 2025

6/10 Okay

JOSE ANTONIO

Liked: Cleanliness
El estacionamiento es súper chiquito y los espacios muy reducidos, el desayuno incluido se sirve hasta las 8:00 y es muy muy pobre, almohadas duras, lo mejor es la presión de la regadera.
Stayed 1 night in Sep 2025