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Sofianna Resort & Spa

4.0 star property
Three inviting pools await at this eco-friendly resort where guests can enjoy rejuvenating spa treatments and count on attentive staff assistance

Choose dates to view prices

Located near Paphos Harbour, Sofianna Resort & Spa offers an upscale retreat. Enjoy drinks at two poolside bars, watch kids at the playground, or try the waterslide. The property provides free WiFi, dry cleaning services, and a welcoming outdoor entertainment area.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 606
AED 661 total
includes taxes & fees
7 Mar - 8 Mar

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Twin Room

In-room safe, individually decorated, desk, soundproofing

Standard Twin Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Pool Access

In-room safe, individually decorated, desk, soundproofing

Standard Double or Twin Room, Pool Access

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

In-room safe, individually decorated, desk, soundproofing

Superior Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Eco-friendly toiletries
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Room

In-room safe, individually decorated, desk, soundproofing

Deluxe Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access | Terrace/patio

Junior Suite, Pool Access

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, 2 Bedrooms

In-room safe, individually decorated, desk, soundproofing

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Double or Twin Room, Pool View

In-room safe, individually decorated, desk, soundproofing

Standard Double or Twin Room, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Pool View

In-room safe, individually decorated, desk, soundproofing

Superior Room, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room, Pool View

In-room safe, individually decorated, desk, soundproofing

Deluxe Room, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, 2 Bedrooms, Pool View

In-room safe, individually decorated, desk, soundproofing

Family Suite, 2 Bedrooms, Pool View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Premium Side Sea View Room

In-room safe, individually decorated, desk, soundproofing

Premium Side Sea View Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Sea View Room

Premium Sea View Room | In-room safe, individually decorated, desk, soundproofing

Premium Sea View Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Sea View with Whirlpool

Junior Suite Sea View with Whirlpool | In-room safe, individually decorated, desk, soundproofing

Junior Suite Sea View with Whirlpool

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium City View Room

In-room safe, individually decorated, desk, soundproofing

Premium City View Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Paphos, Sofianna Resort & Spa is in the historical district and near a boardwalk/promenade. Tombs of the Kings and Agia Solomoni Catacombs are local landmarks, and some of the area's activities can be experienced at Paphos Harbour and Fikardos Winery. Traveling with kids? Consider Paphos Aphrodite Waterpark and Eleouthkia Park. Visit our Paphos travel guide
View more Resorts in Paphos
Map
9 Agamemnon Street, Paphos, 8102

What's nearby

  • Paphos Archaeological Park featuring building ruins and heritage architecture
    Paphos Archaeological Park
    7 min walk - 0.6 km
  • Paphos Harbour which includes a bay or harbor and a sunset
    Paphos Harbour
    8 min walk - 0.8 km
  • Alykes Beach
    3 min walk - 0.3 km
  • Kings Avenue Mall
    10 min walk - 0.9 km
  • Paphos Lighthouse
    12 min walk - 1.0 km

Getting around

  • Paphos Intl. Airport (PFO)
    22 min drive

Restaurants

  • Penguino Cafe Lounge Bar
    4 min walk
  • The Old Fishing Shack
    2 min walk
  • Gourmet Taverna
    4 min walk
  • Boogies Karaoke
    3 min walk
  • Grazie
    2 min walk

About this property

Sofianna Resort & Spa

Upscale family-friendly resort near Paphos Harbour
Take advantage of 2 poolside bars, a terrace, and a playground at Sofianna Resort & Spa. Indulge in a massage, a body wrap, and a body treatment at APHRODITE WELLNESS SPA BY AEGEOSPA, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A living plant wall, tour/ticket assistance, and a billiards/pool table
  • Outdoor furniture, table tennis, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 166 individually decorated rooms include perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Sofianna Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • 1900 Lounge Bar
  • Ammos Pool Bar
  • Elea Main Restaurant
  • Mylos All Day Snacks
  • Thalassa Pool Bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor padel court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Family Suite, 2 Bedrooms room type is only accessible by 1 flight of stairs.
The All inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Sofianna
Sofianna Resort Spa
Sofianna Resort & Spa Resort
Sofianna Paphos
Sofianna Resort & Spa Paphos
SunConnect Sofianna Resort Spa
Sofianna Resort & Spa Resort Paphos

Frequently asked questions

Does Sofianna Resort & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Sofianna Resort & Spa?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Sofianna Resort & Spa on 7 March 2026 start from AED 606, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofianna Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sofianna Resort & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofianna Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Sofianna Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Sofianna Resort & Spa located?

This family-friendly Paphos resort is located in the historical district, within a 10-minute walk of Saint Paul's Pillar and Paphos Harbour. Alykes Beach and Agia Solomoni Catacombs are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofianna Resort & Spa Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 72 out of 117 reviews
Rating 8 - Good. 31 out of 117 reviews
Rating 6 - Okay. 9 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Great food and staff very helpful
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Family Holiday

The resort was adequate for a family break across the facilities, with mulitiple pools where you can find a relaxing quieter area or in the kids zones! The food offered was exceptional and the staff were too.
Stayed 5 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, food and location

Amazing stay… pool areas lovely… food was really good and plenty of choice… hotel is minutes away from bar street.
Stayed 1 night in Oct 2023

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here and I loved the food, our room was stylish and comfortable. Swimming pool clean
Stayed 10 nights in May 2025

10/10 Excellent

J'enna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not long back after a one week stay at this hotel, and we miss it already! The staff, facilities and food are all wonderful. The staff and housekeeping really go above and beyond to help make your stay home away from home. Very friendly, welcoming and helpful. With location, the hotel is situated in an ideal location- 5min walk to the harbour, where you can have a dip in the sea or to check out the other side where you have the castle and other archaeological finds. It's about a 15min from the Kings Mall if you need to go shopping and a short walk to the bus stations. There's also 2x wonderful restaurants nearby (The Windmill and Argo). The hotel also has some parking available if you end up renting a car, also worth asking about this as they some have good contacts with rental companies. Highly recommend staying here.
Stayed 7 nights in Sep 2025

8/10 Good

Adebusayo

Liked: Staff & service, amenities, property conditions & facilities
Good all inclusive hotel. Good size and friendly staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Ronnie

Liked: Cleanliness
Great location
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in an excellent location, convenient for the seafront and local facilities. Easy on site parking was a bonus.
Stayed 6 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - free parking - helpful friendly staff. Great experience all round.
Stayed 5 nights in Jun 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Excellent family holiday to relax. The staff was extremely efficient and friendly. I highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent resort with welcoming staff. All-inclusive food and snacks were top-notch and the rooms were cleaned everyday. Facilities ie. Pool and entertainment was superb 👌
Stayed 9 nights in Jun 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Hotel pools very good! Room and aircon a little dated. Staff service very good. Food could have been better on the evening meals
Stayed 7 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting- very modern and spotlessly clean. Staff are all friendly and helpful. Beautiful pools- cleaned every morning. Buffet breakfast a good quality and range of English and continental foods. Lots of activities and entertainment. Fantastic location to walk to old castle and harbour and many restaurants and tavernas. Very family friendly and safe.
Stayed 4 nights in Aug 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Stayed for a few days. The room was a bit dated and our kitchen has zero plates, utensils, etc. The pool area was nice and the breakfast buffet was up to par with other places we've stayed. The gym hours are limited to daytime, so we weren't able to use it before breakfast as we normally would
Stayed 3 nights in Sep 2024

8/10 Good

Kirsty Charlotte Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great food with a good variety. Good bar service and variety of drinks. Good entertainment all day and night. Not over crowded and plenty of sunbeds. The hotel was only a few minutes walk from the marina to so a good location. Negatives - it would benefit from a water filling station, the gym opened too late each day, snack bar could do with improvement and the a la carte restaurant was fairly inaccessible and not a good deal as had to pay a fair amount to use it. Overall we enjoyed our stay here.
Stayed 10 nights in Jul 2024

2/10 Terrible

Ram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean hotel

The cleanliness of the room was not clean The room was full of insects Plus we had blood on the blanket in the room, probably from a woman's period but Their spa is of a very high standard Rania and Paula made us feel special
Stayed 2 nights in Jun 2024

8/10 Good

sara

Liked: Staff & service, property conditions & facilities, room comfort

overall a good hotel

hotel with good and bad things. Good - location, cleanliness, order. Not good - staff in dining room, explanation of hotel facilities at check-in, basic shower room ,not even body lotion . The hotel staff is charming and attentive, except for the dining room workers! We took half board and do not serve drinks at dinner to those on half board. Not even water!!! This needs to be fixed quickly! Other than that, overall a good hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (family of 3) just returned from 9 nights stay in Sofianna Resort & Spa. The whole experience was fantastic, check-in was seamless, the room as expected, staff could not have been more helpful be it at the desk, restaurant, bars, pool, the housekeeping team or spa. Everyone had amazing customer service skills, and always a smile on their face, requests were pre-empted. The entertainment team was putting on a great show everyday. The pool was fantastic, no issue securing loungers, plenty of parasols to allow shade. The all-inclusive choice was plentiful with different themes each night: Asian, Mexican, Carvery, Italian, International, Greek & Cypriot The location of the hotel itself is within walking distance of main tourist attractions: the harbour, unesco archeological centre, ottoman baths, st Solomon’s catacombs and several orthodox churches, as well as the shopping mall. I treated myself to the ice facial on the last day, which was absolutely amazing. After days in the sun the treatment made my skin feel relaxed, moisturised and look much smoother; honestly the best facial I ever had. If I was to draw one negative it would only be to note that unlike other hotels I have stayed in in other countries, there was no information about tours displayed in the hotel lobby to guide guests. Perhaps a few leaflets could be useful though these can be found through the tour companies located 10min walk away in the harbour. Thanks to all at Sofianna for your hospitality and service!
Stayed 9 nights in Jul 2024

4/10 Poor

Mor

Liked: Cleanliness
very basic hotel. we were disappointed as we expected something extra from a 9.0 rated "resort and spa" hotel. we stayed at this hotel for 5 nights, two adults and a baby. the good things we were happy about: very family friendly hotel with a nice kids club and baby pool. great crib for the baby provided upon request! our room (deluxe) was big, the bedroom was separated from sitting area so we could put the baby to sleep and stay in the living room. fridge in the room was big compared to other hotels. we stayed on an "all inclusive" - the food was nice and the variety was good. we especially liked the marking on each dish mentioning allergies! the not so good things we were disappointed from: first the location of the hotel is very misleading it seems like the center but actually it is surrounded by old living buildings and creapy alleys - not the nice part of pafos. also there are constructions that really damage the way to the beach. the bed and sofa were horrible! we had backaches all day. the sofa had an itchy fabric and it was gross to sit on. the view we got was to the trash bins and laundry so we didn't use the porch at all (i would mention the staff offered us another room with better view after two nights but it we decided not to move because of the baby). room design is old. there were no small shampoo due to "eco friendly" and they change the towels (which was not so nice) once in 2 days. we paid 310 usd per night-this is not a cheap hotel, not value for money.
Stayed 5 nights in Sep 2023

8/10 Good

Dmitry

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I always read reviews and do my homework before choosing a hotel. Here's my clear and honest opinion, hoping it helps others make the right choice. We arrived at the hotel around 10 PM due to late flights. The receptionist (unfriendly,likely from Taiwan or the Philippines) greeted us.A guy helped with the luggage and brought us sandwiches (not great, but appreciated). even a crib and baby bathtub for our toddler.The floor appeared clean but was sticky.Our crawling toddler's hands and knees were always dirty. Sheets weren't changed even after the scheduled three days,despite visible marks. Towels should be changed every two days or if left on the floor;ours weren't.Poolside seating was insufficient, forcing us to sit on the grass.The children's pool area lacked adequate shade,making it uncomfortable.Cocktails had minimal alcohol,tasting more like juice.The all-inclusive package included three types of draft beer.Bartenders were nice and friendly. The dining room had different food themes each night (Italian,BBQ,Mexican,etc.)The food was decent but not exceptional. Meat was often dry.Dining room staff were helpful and friendly.The receptionist was unhelpful with a late check-out request. We only needed an extra hour due to our taxi to the airport, but she insisted on charging half a night's cost.Our friends,who arrived with three kids, were made wait 40 minutes in the lobby use the facilities despite having an all-inclusive package. Overall,rate the trip a 7 out of 10
Stayed 4 nights in Jul 2024

8/10 Good

James Edward Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Good resort. Let down by confused staff and entertainment options
Stayed 4 nights in Mar 2025

10/10 Excellent

marantz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place especially for children
Stayed 5 nights in Aug 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly, enough entertainment for little kids(4 years old). Great food

10/10 Excellent

Shameem Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, family friendly environment
Stayed 5 nights in Apr 2023