Find hotels near Parkhall Country Park, Stoke-on-Trent from AED 161

"The castle is beyond what any of us could have imagined and the perfect setting for my best friends hen! Mandy was on hand for anything we needed and incredibly kind! Thank you so much for having us!"

"We enjoyed our overnight stay at the weathervane. It was very good value for the money it cost. We had the breakfast included option and we're glad we did. The staff were very helpful indeed. We decided to have our evening meal there as well. We both really enjoyed the food which was cooked perfectly and the prices were very much cheaper than we pay in Essex."

"Definetly didn’t look as good as the pics. Took 20 minutes to run a bath. Had to keep the window open as it was boiling in the hotel. Where ever you moved you had creaking floorboards. Worst mattress we’ve ever slept on. No support whatsoever. Walls looked like either discovered or damp patches. No toiletries for bathroom except toilet roll. Regular clientele of the hotel look like it’s gets used as a doss house. Folk near the entrance drinking alcohol and smoking certain substances. Won’t be returning. Paid less for decent hotels with no problems and all the extras."

"Lovely friendly staff. Great breakfast"

"Worst experience ever! Host was so bad, wouldn’t communicate. We had to chance for the access details. We traveled over 3 hours to turn up after a day at Alton towers around 7.30pm to find the access details were wrong. After chasing for the correct ones we found that the property wasn’t what we paid for. We had 3 adults and 7 children (10people) and there were only 2 double beds and a single to sleep 5. The property was a lovely house but not listed as only having space for 5 people to sleep. We called the host, no reply! Called customer services to have them put the phone down on me and then after having to call again I was told that they had spoken to the host and she had been very angry and swearing a lot on the phone. After that we did not feel comfortable staying at the house also we didn’t have enough space or any blankets / bedding etc to just make do for the night anyway. We had to find a travel lodge and travel another 30 minutes at night and pay again to stay there with young kids. The company and the host didn’t care at all that they had cause so much upset and stress when it was meant to be a nice night stay before going back to Alton towers the next day. I think it’s disgusting that they had no problem making mine and my friends children be upset and scared. Very disappointing! Horrible service! No good costumer service to find a solution when it all goes wrong, which this really did!We are now out of pocket and still waiting for a refund! "

"The property was perfect for us. We were a family of 6 and the house accommodated us perfectly. The hosts where fantastic and left us a lovely welcoming note with a few bits in the property we didnt even think of at the time which came in so handy. It is beautifully decorated with driveway parking and overall a lovely family friendly place to stay. It was my sons 16th birthday and we had booked this property to stay in as it really was perfect for our days at alton towers which was only a 25minute drive from the property. There are a number of supermarkes within a very close drive of the house too which makes it even more ideal. I would highly recommended this family friendly house and the hosts, as both were fantastic. Thank you so much!!"

" Got to the hotel and the grounds were strewn with rubbish. We couldn't access the hotel and could not find any staff. All the lights were off and all the doors were locked and it looked abandoned. We tried for half an hour to gain access and kept ringing the provided phone number but no one answered. Another two guests were in the same situation and eventually we all had to leave and find alternative accommodation! Now Im being told that the manager wont provide authorisation for a refund! Total SCAM! Will be giving Hotels.com 14 days to sort this out, as per the rules of my bank RBS, and then it will be reported as fraud "

"This property was well maintained. Alice was very helpful with checking in and also replied promptly for any questions. Will definitely stay here again when I am in the Stoke-on-Trent area."