Find hotels near Penha Building, Willemstad from AED 281

"Clean room, accommodating staff "

"Check-in was smooth and easy, which I appreciated. However, the cleanliness of the room was very disappointing. The towels in the bathroom were in poor condition, and my daughter had to request a bed change because there were hairs on the sheets and the comforter appeared dirty inside. Additionally, I experienced some bites during my stay that I suspect may have been from bed bugs, which is very concerning—especially given that the property is relatively new. We also had to request a refill for the conditioner, which should have been taken care of without needing to ask. The breakfast was overpriced for the quality of food offered, which added to the overall disappointment. I also want to mention that we tipped the housekeeping staff a total of $65 over our 5-night stay, as we genuinely appreciate their work. Overall, while the check-in process was fine, the lack of cleanliness and these issues significantly impacted our stay. "

"This place has potential however it’s in need of direction and proper management. It has nice architecture, a nice main pool with two side pools. The beach is private and protected by a sea break wall. Relatively clean as employees were constantly cleaning and picking up. The buffets were nice however the specialty restaurants ambiance, service and food are subpar. Think beach cabana for a Sicilian “Restaurant” or picnic tables in a hedged off area for a BBQ “restaurant”. At one, the server didn’t bring water or our drink order. After several requests, we got our own at the pool bar. It’s nearly impossible to get reservations. We were told all were completely booked as soon as the app opened. We needed a supervisors intervention to get reservations. Speaking of management, only two were willing to assist us: Ali the Bellman and Sven, a supervisor. The rest of the staff would give inaccurate or opposing answers. Check-in is 4pm - two out of three rooms for our group were not ready. Our expectations of a Hilton “resort” property were not met. While beach chairs and umbrellas were available - chairs under a Palapa were an extra charge. Night entertainment was meh. Not many activities. My advice - make your own fun - rent a car or take an excursion. Dont rely on the Mangrove to be your all-inclusive for excitement or dining experiences."

"We just completed our stay. Things we liked was the proximity to Willemstead. The room was nicely decorated with the old school shutters. Some did not close as the latches were broken. We placed towels and face clothes between the glass and the shutters to jam them closed for privacy. Things we didn’t like. The rooms were definitely not sound proof. There’s a bar right beside the hotel which has live music every Saturday and Thursday. The Thursday is insane. The room does provide ear plugs which did not work. You can guarantee a sleepless night that night. Saturdays are not as loud. But the bar noise often carry’s into the early morning hours. The room we had the, bed was not level ( we had to sleep the opposite way) to ensure you did not wake up with a neck cramp from your head being smushed with the wall. The pillows are not great. The room comes with two pillows and we asked for a third and they did not have one. I naively would expect most hotels to have anb ice machine. This one does not. That’s neither a pro or con just fyi. It mentions parking is available close by. That would be street parking which can be challenging to obtain. Otherwise it’s paid street parking. Only one of the sites is oceanfront. The other you need to walk two blocks. Again just an fyi. I would recommend this hotel to people who would be going to the bars till late hours as the night noise would likely not bother you. But the almost daily early morning garbage collection may. "

"The room was cleaned every day. The staff were really polite and helpful. The rooms were never stocked with bottles of water on inquiry they said they drink the tap water. The area around the pool wasn’t cleaned daily. The gym didn’t have a lot of equipment just dumbbells and 1 working treadmill. The location of the hotel is ideal to get around the town. "

"Todo perfecto "

"Wonderful for a female solo traveler "

"N/A"

"Great location, great staff, close to downtown, shopping and restaurants. "