Hilton Garden Inn Surprise Phoenix offers a quiet escape in the heart of Surprise. Relax by the firepit, explore the garden, or soak in the spa tub after a day of activities. Enjoy free in-room WiFi, dry cleaning services, and attentive staff ready to assist.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 18.99 for adults and USD 10.00 for children
Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton Garden Inn Surprise Phoenix have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at Hilton Garden Inn Surprise Phoenix?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Surprise Phoenix on 14 June 2026 start from AED 389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Garden Inn Surprise Phoenix pet-friendly?
Yes, Hilton Garden Inn Surprise Phoenix allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Surprise Phoenix?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hilton Garden Inn Surprise Phoenix?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hilton Garden Inn Surprise Phoenix located?
Located in Stadium Village, this hotel is 0.6 mi (1 km) from Surprise Stadium and within 12 mi (20 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Wigwam Golf Resort are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was great, and I had a smooth check-in. All the front desk agents were amazing.
Jacob, the night auditor, provided excellent customer service and made check-in seamless. Amanda was very pleasant and kind enough to hold my room after my flight delays, which I truly appreciated. Caleb was also very helpful this morning when I needed assistance warming something up.
Overall, I’m very happy with my stay and the excellent service I received.
Caroline
Stayed 2 nights in May 2026
Verified
10/10 Excellent
Jessica
22 April 2026
Liked: Cleanliness
For a pet friendly place there was not a good spot to walk a dog and no out side garbage cans to throw out your dogs poo in. However it was clean and staff were very nice.
This hotel was really nice, pet friendly and the staff was friendly and helpful. We come to Surprise often to see our grandchildren and this is our favorite place to stay.
Great hotel. Came for Royals spring training and it was a short walk to the stadium. Disappointed the breakfast wasn’t included. The breakfast was pretty expensive compared to what was offered. Staff was very nice.
Staff was very friendly. Would like to have seen some bananas or apples available either in the snack bar or on the breakfast menu. I’d stay there again.
The place looked brand new. Each staff member we had an encounter yet with from the front desk to the bar and restaurant was excellent. We will absolutely be back.
Sandra
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Naomee
16 October 2025
The hotel was beautiful and clean. The staff were very friendly. The breakfast was delicious.
This was my first stay at this hotel and thought the staff are very friendly as well as the facility in excellent condition. I’ll stay here in the future.