InterContinental Phu Quoc Long Beach Resort by IHG

5.0 star property
Beachfront hotel with 5 restaurants and 4 outdoor pools

Choose dates to view prices

InterContinental Phu Quoc Long Beach Resort provides a tranquil escape with its private beach and on-site golfing. Visitors can enjoy refreshments at the beach bar or experience rejuvenating Thai massage treatments at HARNN Heritage Spa.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AED 812
AED 920 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 24 of 24 rooms

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 133 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 132 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 2 Twin Beds

Penthouse, 1 Bedroom, Club Lounge Access, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 494 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 4 Twin Beds

Room, 2 Bedrooms (Residence)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 105 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 1 Bedroom (Residence)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 426 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 3 Twin Beds

Classic Room, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Bedroom, Ocean View (Residence)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Ocean View (Residence)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 153 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 King Bed

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Twin Beds, Balcony, Ocean View

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 89 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 162 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 305 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Map
Phu Quoc Marina, Bai Truong, Duong To, Phu Quoc, An Giang, 90000

What's nearby

  • Sonasea Beach - 3 min drive - 1.6 km
  • Sonasea Phu Quoc Night Market - 5 min drive - 2.3 km
  • Phu Quoc Night Market - 18 min drive - 16.3 km
  • Sao Beach - 18 min drive - 12.9 km
  • Ho Quoc Pagoda - 25 min drive - 12.9 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 13 min drive

Restaurants

  • ‪Sanset Sanato Beach Club - ‬10 min drive
  • ‪Cafe Espresso - ‬14 min drive
  • ‪Sailing Club - ‬9 min walk
  • ‪okei bistro - ‬6 min drive
  • ‪Salt 'N' Pepper - ‬13 min walk

About this property

InterContinental Phu Quoc Long Beach Resort by IHG

Luxury family-friendly hotel located in Long Beach
You can look forward to a free breakfast buffet, golfing on site, and a poolside bar at InterContinental Phu Quoc Long Beach Resort by IHG. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, a Swedish massage, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; InterContinental Phu Quoc Long Beach Resort by IHG also has a grocery/convenience store, a terrace, and a firepit. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, bike rentals, and babysitting (surcharge)
  • A porter/bellhop, a banquet hall, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 459 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 46-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 15 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ink 360
  • LAVA
  • Ombra
  • Sea Shack
  • Sora & Umi

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Library
  • Pilates classes
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1470000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1080000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1470000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Phu Quoc Long Beach
InterContinental Phu Quoc Lon
InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort by IHG Hotel
InterContinental Phu Quoc Long Beach Resort an IHG Hotel
InterContinental Phu Quoc Long Beach Resort by IHG Phu Quoc

Frequently asked questions

Does InterContinental Phu Quoc Long Beach Resort by IHG have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at InterContinental Phu Quoc Long Beach Resort by IHG?

As of 4 November 2025, prices found for a 1-night stay for 2 adults at InterContinental Phu Quoc Long Beach Resort by IHG on 18 November 2025 start from $250.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Phu Quoc Long Beach Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Phu Quoc Long Beach Resort by IHG?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Phu Quoc Long Beach Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Phu Quoc Long Beach Resort by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Phu Quoc Long Beach Resort by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1080000 per vehicle applies.

Where is InterContinental Phu Quoc Long Beach Resort by IHG located?

Nestled on the beach, this Long Beach hotel is within 2 mi (3 km) of Waterfront Beach Square, Sonasea Beach, and Sonasea Phu Quoc Night Market. Phu Quoc Beach and Sao Beach are also within 9 mi (15 km).

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Reviews

InterContinental Phu Quoc Long Beach Resort by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

6.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 287 out of 398 reviews
Rating 8 - Good. 73 out of 398 reviews
Rating 6 - Okay. 22 out of 398 reviews
Rating 4 - Poor. 12 out of 398 reviews
Rating 2 - Terrible. 4 out of 398 reviews

Reviews

10/10 Excellent

Damini

A great place to stay if you want a resort style holiday. There isn’t anything around the hotel but you can easily get a Grab into the town. Lovely staff and a great selection at breakfast
Stayed 5 nights in Oct 2025

10/10 Excellent

Khalifah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 2 nights in Aug 2025

10/10 Excellent

BYEONG MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish stay with great amenities but Slight wait

The place was clean and luxurious. The room was in great condition, and the staff were friendly and professional. I really liked the food at the restaurant, the pool, and the lounge for departing guests. The only downside was that it felt a bit crowded, so when I made requests at the lobby, the response was a little slow, which was a bit inconvenient.
Stayed 3 nights in May 2025

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for VACATION, very good breakfast
Stayed 4 nights in Dec 2023

10/10 Excellent

Donghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience with my stay in InterContinental Long Beach!
Stayed 6 nights in Oct 2024

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels has brought me the new experiences about hospitality, staffs, foods, almost everything you need for your vacation with the highest quality.
Stayed 2 nights in Nov 2023

8/10 Good

TSZ HIN

Liked: Staff & service, amenities, property conditions & facilities
Clean and comfy room with stunning sea view. The staffs are really nice and helpful. But the hygiene of the restaurants should be improved.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to fault this Hotel/ Resort. Impeccable grounds with amazing pools. Excellent friendly staff and beautiful rooms. Would come back in a heartbeat Travelled with family and stayed for 9 nights
Stayed 8 nights in Jul 2023

10/10 Excellent

Hoi Shan Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service and the environment is great
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!!!

Intercontinental hit the mark as a truly international hotel for the international traveller with no shortage of english speaking sincere, warm and friendly staff.
Stayed 1 night in Aug 2022

10/10 Excellent

wai lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Every staff are helpful, polite with good smile. All staff can speak in fluent English. No communication problem at all. We called for the tissue and the house keeper sent us just within 5 minutes. Also, I want to give a great thankful to the nurse. We enjoyed the holiday here. Great location, near the airport. Clean room, good sea view. Nice swimming pool.

10/10 Excellent

CHIN BIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a few small issues in our stay, the general manager, Ms Le and her team went above and beyond to make things right. I was really happy with the level of service and all the efforts made by the resort to make our stay comfortable, enjoyable and safe. I went from thinking I'd leave early to thinking, "When can I next come back?"
Stayed 7 nights in Oct 2025

10/10 Excellent

CHOONG RYUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매우 좋은 여행이였습니다
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was superb, the staff, the facilities, the Spa, attention to detail, cleanliness, the food, everything. I’d definitely choose this hotel if i we’re staying in the region again
Stayed 5 nights in Sep 2025

8/10 Good

Man Leong

Liked: Staff & service
Disliked: Cleanliness
房間竟然出現曱甴
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel hermoso, ofrece un servicio excelente. Conserje Hannah muy amable y experimentada. Su spa es soñado, las terapias excelentes. Actividades como clases de yoga, meditación y Thai Chi hicieron que la experiencia sea aún mejor.
Stayed 3 nights in Aug 2025

10/10 Excellent

SAOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く快適で使いやすい。スタッフの対応もグッド!ゲストは中国系と韓国。日本、欧米は少数派。 近隣の宿泊施設に小さいナイトマーケットがあり夕食に使ったが人が少なくて寂しい感じ。ミニコンビニもあり。 往々にして快適に過ごしました。
Stayed 4 nights in Aug 2025

10/10 Excellent

Garima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the serene beach, maintained perfectly. The property is beautiful, various options like pools, bicycles and games for adults and kids. We specially appreciate the warm and smiling staff. The staff was always available to understand our requirements and provide solutions. Special thanks to Mr Tre.
Stayed 5 nights in Aug 2025

6/10 Okay

Sherain

Liked: Cleanliness, staff & service

不過不失的洲際

服務是好的,房間大,但床褥有下榻變形問題,早餐餐廳枱與枱之間太近,太狹窄,沒有度假的感覺。
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Incredible hotel! Very spacious rooms, amazing view and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

8/10 Good

Lam

Liked: Cleanliness, staff & service, room comfort

A disappointing 6 nights family trip

Came here for a family trip for 6 nights with an open mind despite all the reviews. But soon I understand why those visitors felt that way... The five star hotel could have provided more, it felt as though the staff ate lack of training, service was not top notch. Breakfast time is unacceptable, service was super slow and one time we had to wait for an hour for a high chair and self service ourselves with water. The kids enjoy the kids club and the kiddie pool. But that's just kids being kids, to me the hotel lack of ambience, it doesn't feel luxurious. Beach should be combed, water was polluted and there are a lot of rubbish. We were lucky enough to be offered club lounge access after spoken to resort manager about our experience. Club lounge was great, food was great compared to the rest of the hotel, we appreciate their quick reaction and it did make us feel a lot better. But overall, we came looking forward to a luxurious tropical holiday, but left a bit disappointed.
Stayed 6 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach perfekt
Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

Would have hope for more

Location and proximity to airport is amazing. Staff does strive and can sense they try to put in effort though there is much areas such as a) language skills - being more conversant in English b) more attentiveness and thoughtfulness in service. A for effort but poor execution c) food quality can be improved for a IHG property. We ended up having all of our meals (aside from breakfast) in the sister property next door d) service during breakfast which is rush hour was manic and often we have to follow up for our beverage orders. Perhaps consider adding more staffing to cope with the guest capacity
Stayed 5 nights in Apr 2025