Mövenpick Resort Waverly Phu Quoc

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Mövenpick Resort Waverly Phu Quoc

1 bedroom, premium bedding, down comforters, minibar
Suite, Balcony, Sea View | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Exterior
Superior Twin Room, 2 Twin Beds, Balcony, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Room service
  • Gym
The current price is AED 370
AED 419 total
includes taxes & fees
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

Superior Twin Room, 2 Twin Beds, Balcony, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Balcony, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, Balcony, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Family Room with Balcony

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 53 sq m
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

Superior Twin Room Sea View with Balcony

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room with Garden View and Balcony

  • Sleeps 2
  • 2 Twin Beds

Superior King Room Sea View with Balcony

  • Sleeps 2
  • 1 King Bed

Sea Front Suite with Balcony

  • Sleeps 2
  • 1 King Bed

Superior King Room with Garden View and Balcony

  • Sleeps 2
  • 1 King Bed

Superior King Room with Direct pool Access

  • Sleeps 2
  • 1 King Bed

Deluxe Family Room

  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Map
Group 1, Ong Lang Hamlet, Cua Duong Village, Phu Quoc, Kien Giang, 92000

What's nearby

  • Ong Lang Beach - 8 min drive - 4.2 km
  • Phu Quoc Night Market - 15 min drive - 11.8 km
  • Shophouse Grand World - 16 min drive - 12.5 km
  • Corona Casino - 17 min drive - 13.3 km
  • Vinpearl Safari - 30 min drive - 17.8 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 37 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬23 min drive
  • ‪Islander Restaurant - ‬2 min walk
  • ‪Green Bay Phu Quoc Resort & Spa - ‬13 min drive
  • ‪Aura Beach Club - ‬3 min walk
  • ‪Eat Pray Love - ‬6 min drive

About this property

Mövenpick Resort Waverly Phu Quoc

Luxury family-friendly hotel near Ong Lang Beach
Located close to Vinpearl Safari and Dinh Cau, Mövenpick Resort Waverly Phu Quoc provides a beach bar, a poolside bar, and a grocery/convenience store. With a private beach, free beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a deep-tissue massage, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the on-site international cuisine restaurant. Fitness classes and yoga classes are offered at the health club; other things to do include volleyball and beach yoga. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • A beach club on site, express check-out, and supervised childcare (surcharge)
Room features
All 305 individually furnished rooms boast comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like premium bedding and heated floors.
More amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and separate tubs/showers
  • 42-inch LED TVs with premium channels and first-run movies
  • Wardrobes/closets, heated floors, and separate sitting areas

Languages

Afrikaans, Dutch, English, French, German, Hindi, Japanese, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 550,000 for adults and VND 280,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (7,750 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 550000 for adults and VND 280000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 8 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Movenpick Waverly Phu Quoc
Mövenpick Resort Waverly Phu Quoc Hotel
Mövenpick Resort Waverly Phu Quoc Phu Quoc
Mövenpick Resort Waverly Phu Quoc Hotel Phu Quoc
Mövenpick Resort Waverly Phu Quoc (Opening March 2020)

Frequently asked questions

Does Mövenpick Resort Waverly Phu Quoc have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Mövenpick Resort Waverly Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Resort Waverly Phu Quoc?

Self parking and valet parking are free at this property.

What time is check-in at Mövenpick Resort Waverly Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mövenpick Resort Waverly Phu Quoc?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mövenpick Resort Waverly Phu Quoc provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mövenpick Resort Waverly Phu Quoc located?

This Phu Quoc hotel is on the beach, 2.7 mi (4.3 km) from Ong Lang Beach, and within 9 mi (15 km) of Shophouse Grand World and VinWonders Phu Quoc. Dinh Cau and Corona Casino are also within 9 mi (15 km).

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Mövenpick Resort Waverly Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 134 reviews
Rating 8 - Good. 31 out of 134 reviews
Rating 6 - Okay. 7 out of 134 reviews
Rating 4 - Poor. 6 out of 134 reviews
Rating 2 - Terrible. 9 out of 134 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great hotel, the breakfast is extraordinary, the room is great, the view to the ocean is a dream. We can highly recommend this hotel.
Stayed 5 nights in Jan 2025

10/10

Hotel is fantastic
Stayed 6 nights in Sep 2024

10/10

We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!
Stayed 8 nights in Jan 2025

6/10

So far, the worst customer experience I’ve had in a hotel. The front desk staff is unpleasant — it almost feels like you're bothering them by asking simple questions. Even the simplest requests, like being shown to the right door, turn into something complicated. The hotel is huge and soulless. Very disappointed — I do not recommend this place.
Stayed 6 nights in Mar 2025

10/10

Nice place
Stayed 6 nights in Sep 2024

10/10

Great place to stay have booked to go back again
Stayed 8 nights in Jan 2024

2/10

We paid a lot money for a beach holiday but MOVENPICK was unable to supply it because it did not have enough sun beds to go around. We pointed this out to a member of staff and she said it was first come first served. MOVENPICK should refund our money. Do not go there.
Stayed 7 nights in Jan 2025

10/10

Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean
Stayed 4 nights in Aug 2023

8/10

We had some lovely days at Mövenpick. It’s a great resort with a nice pool at the beach. The food is very good, but a bit more expensive than out at the restaurant nearby. We needed assistance two times from the reception and both times we were told to wait at the room for 10 minutes. But both of the times we waited more than 30 minutes and nobody came. We got a bit confused at the reception. They were kind and understanding. The next day we had some fruit and a kind message at the room as an excuse. We highly recommend this place for others
Stayed 5 nights in Nov 2024

10/10

Nice
Stayed 3 nights in Jun 2024

10/10

Breakfast was extremly good. Everything you wish for was there and very tastful. Also the interiour was very nice with a wonderful view at the beach from our room. The people who work there are also very sweet. Very good place to stay there. Thanks
Stayed 8 nights in Mar 2024

10/10

Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
Stayed 3 nights in Jan 2024

8/10

Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
Stayed 10 nights in Dec 2024

10/10

Great
Stayed 3 nights in Jan 2024

8/10

Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
Stayed 3 nights in Sep 2024

10/10

I love my vacation here at Movenpick. The room was spectacular and very good service. Great morning breakfast buffet. Very beautiful view of the pool and the beach. Only downside is poor draining system, every time I shower the water would flood the bathroom and I have to wait for it to slowly drain.

10/10

We love here so much ! It's really quiet and slow. The swimming pools and the bar next to the pool are awesome. The bed is super comfortable. We had a great time here and didn't want to leave.
Stayed 1 night in Mar 2023

6/10

good view, kind people but very bad smell in toilet
Stayed 3 nights in Dec 2023

2/10

After my initial request for housekeeping services, they didn’t show up for two hours. Subsequent to a second request, I waited an additional twenty minutes. After that, I canceled it. It is so unprofessional. The check-in process at 3 PM was significantly delayed due to a lack of organization and staff guidance. The limited availability of sunbeds at both the pool and beach was disappointing. Additionally, seating during the designated happy hour was insufficient. Furthermore, the shower temperature regulator was non-functional, and the drain was obstructed. Juices and wine were not possible to order via room service and most of the food was out of order in the Movenpick app.
Stayed 1 night in Dec 2024

10/10

Movenpick was excellent, great set up, fantastic beach, excellent room and food. Expedia was amazing, they were able to switch my property from the Shell’s which was not as I expected. Most everything was closed and the beach was unkept and not easy to swim, all rocky.
Stayed 3 nights in Oct 2022

10/10

There were not many people and it's very quiet and slow. The staffs here were super friendly, the seimming pools were great, the bar by the pool was great. The only pity was there were no water facilities such as kayak or SUP, and there were no shower caps and cotton swabs in the room.
Stayed 2 nights in Mar 2023

10/10

Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
Hotel lobby with Christmas decorations.
Sunset view
Great gym workout
Entrance
Stayed 3 nights in Dec 2023

4/10

The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!
Stayed 5 nights in Sep 2023

8/10

Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Stayed 4 nights in Dec 2023

4/10

We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
Filthy pool with slimy foam
This was inside a ‘clean’ towel in our room
Dishes left outside for days
Stayed 13 nights in Dec 2023